Associate Director, Marketing Operations - Telecommute

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The Associate Director of Marketing Operations for the Individual & Family (IFP) plans is responsible for leading go to market readiness for the marketing team. The ideal candidate will be action oriented and results-driven with experience supporting a Marketing department’s operational processes. This role will also collaborate with multiple teams and departments to effectively manage the content and legal reviews and timelines.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develop and manage marketing processes and relevant documentation in partnership with the IFP marketing team and additional partners within the UHC enterprise
• Monitor and measure the effectiveness of IFP marketing processes and optimize as needed for performance and delivery efficiency and success
• Create and maintain tracking and reporting tools to monitor project status and timelines
• Manage collaboration and workflow management tools for content and asset management used by the IFP Marketing team, including development of requirements, implementation of an intuitive streamlined solution, and optimization as needed
• Implement and maintain tools for providing content access to internal and external partners with traceability and governance capabilities
• Work collaboratively with our creative, technology, and legal and regulatory partners to ensure efficient processes are implemented and timely approvals are in place
• Serve as the internal point for Creative, Legal & Regulatory, and Technology for the Marketing Operations team
• Manage and train a marketing analyst and creative project manager

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or equivalent work experience
• 6+ years of marketing, advertising, and/or consulting experience
• 6+ years program and project management experience
• Healthcare industry experience, including product and legal/regulatory knowledge
• Proficiency in Microsoft Office suite, including Word, Excel, Outlook and PowerPoint
• Proficiency in project collaboration, workflow, and digital asset management tools (e.g., SharePoint, Smartsheet, Workfront)
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Advanced degree, preferably completed or working toward your MBA
• Process training or certifications, e.g., PMP certification, agile methodology, CSM certification
• Knowledge of marketing best practices and multiple-channel execution
• Proven experience of successful management of large-scale marketing teams, projects, programs, and processes
• Ability to problem solve and take the initiative to develop solutions
• Solid communication skills, working across a variety of teams and leaders
• Relationship building skills to gain alignment across teams and leaders

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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