$19 - ONSITE , Irving, TX - Customer Service Rep.

$19 - ONSITE , Irving, TX - Customer Service Rep.

Bilingual Spanish Pay Rate: $19.50

Must be available between 7am – 8pm (Monday – Saturday)

Location: Onsite - Irving, TX 75063

(Conveniently located between Freeway 635 and Freeway 114)

Job Details:

• Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are 5-29 days past due and assist customers with bringing their accounts current (approximately 100+ phone calls daily)

• Identify root cause of customer delinquency and generate effective solutions for customer


• Handle inbound Customer Service calls (approximately 60+ phone calls daily)


• Assist customers with account updates (Due Date Changes, Address Changes, Name Changes, Extension Requests)


• Assist customers with monthly payments


• Provide payoff quotes to customers and dealerships

Experience/Requirements/Additional Details

• Bachelor’s Degree required (must be listed on resume and verified during your interview process)


• Previous customer service, customer facing experience – call center or reception however they will take great, upbeat sharp candidates with no experience as well


• Fast paced environment


• Flexibility necessary, get moved around and learn new roles


• Growth potential is unlimited.


• We want people looking for a career


• Smart sheets


• Outlook

Dress Code:

• Business casual; nice jeans, sneakers, shirt

Location Amenities:

• Two large kitchen areas that include games


• Market Pantry


• Free snacks/beverages