Associate Manager - Fund Accounting

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Associate Manager - Fund Accounting

Location:

Dublin, OH (Hybrid)

Columbus, OH (Hybrid)

Responsibilities

Client Service/Delivery Management (this includes but is not limited to);

• Account Manager for a large EMEA Fund Administration client specializing in Managed Account Platforms
• Account Manager for a number of key trading advisors who are part of the Managed Account Platform.
• Work closely with the client to understand their needs and service requirements and formalizing account plans
• Facilitating and chairing regular in person service review meetings with client and trading advisors (and other potential stakeholders).
• Responsible for managing client and trading advisor issues and projects through to satisfactory resolution across all functions.
• Compile and present monthly Key Performance Indicators to senior management and client.
• Lead the on-boarding process of launching new funds onto the platform, ensuring all services subscribed for are included and all testing carried out and signed off from all relevant stakeholders before launch date.
• Ability to build effective relationships with key internal and external stakeholders at all levels.
• Ensure all services are provided to clients in accordance with the contracts and any service level agreements
• Ownership of client delivery, including though not limited to, oversight and accountability of the day to day processing activities which include all facets of Fund Administration; Middle Back Office, Fund Accounting, and Investor Services
• Understand and manage client change requests through to completion. Acting as a partner and looking at the best solutions to any request or proposed process changes.
• Manage investor due diligence questionnaires and presentations
• Indirect management of client aligned production service teams across multiple locations
• Provide regular updates to senior management on the client service meetings
• Able to provide system demos / training as and when required to the clients and discuss forthcoming changes to those systems.
• Client on-boarding, working with the Implementations team

Additional Responsibilities

Fund Accounting

• NAV Production and sign-off, Daily P&L delivery, Investor Allocations and Reporting.
• Understanding and Implementing Fund Prospectus and Governing Documentation on SS&C Systems
• Demonstrate a good Knowledge of Accounting Standards (IAS, IFRS, US GAAP ) and provide Oversight of the Year End Fund Audit.
• Delivering efficiencies through automation, Standardization and STP of processes.
• Assessing and ensuring industry best practices are achieved.
• Oversight of error reports; assessment of control failure and management of control improvements.
• Maintain a robust risk and control frame work around our all deliverables.
• Working closely with investor services team to ensure smooth subscription/redemption process.

Business Development

• Identify process and system improvements across all functions
• Investigate potential opportunities for account growth and new business
• Develop ideas to increase revenue.
• Participate in group meetings which manage similar clients.
• Respond to and follow up on request for proposal (RFP’s)
• Assist the sales team in their efforts to attract new business; participate in presentations on SS&C’s service solutions to prospective clients and consultants.
• Facilitating and participating in meetings with external parties such as; Prime Brokers, Custodians, Counterparties, and Vendors to discuss service delivery, and market trends and initiatives that could impact our client base or improve our product offering.
• Keep abreast of industry wide changes affecting clients and work with them to understand the impact. How these changes will affect their business model whilst ensuring we are able to provide STP solutions.

Experience, Skills & Qualifications

• Demonstrated track record of strong client management in the financial sector
• Industry/Accounting Qualifications preferred
• Proven record of liaising with Audit firms
• Solid understanding of operational risk and controls.
• Able to work well under pressure and providing solutions to complex problems
• Clear and concise verbal and written communication in English
• Strong interpersonal and client service skills
• Intelligent, professional, confident and presentable
• Ability to work independently and in a team under tight deadlines
• Keen to learn and develop and lead by example
• Maintain and display a high level of professionalism when dealing with clients, investors and colleagues
• Proactive and positive approach to all challenges. Self-motivated and take initiative
• Strong people management skills: both locally and remotely
• Excellent organizational skills
• Project management experience and skills is advantageous
• Word, Excel, PowerPoint, Outlook and Microsoft project A third level qualification preferred in a finance or business-related area
• Knowledge of OTC product lifecycle preferred (collateral, reconciliations, settlements)
• Operations experience preferred

Why SS&C?

Working at SS&C is balanced and fair – especially in challenging times. We offer flexible work schedules, time off, and so much more to keep you healthy, safe, and productive. SS&C offers:

• Hybrid Schedule featuring 4-6 days in the office monthly combined with working from home
• Competitive base salary plus EXCELLENT benefits (including medical, dental, vision, STD, LTD and more)!
• 401k Matching Program
• Unlimited Flexible Time Off Policy (personal/vacation time), subject to manager’s approval
• Sick Leave Policy
• 10 company-paid holidays in a full calendar year
• Eligible for an annual performance-based bonus program
• Employee Referral Bonus Program
• Tuition Reimbursement up to 70% and Professional Development up to 100%
• Charitable Matching Program
• Business Casual dress code when working in office (includes jeans)
• Exposure to many key business groups within the company, including regular interaction with senior management and opportunities for advancement