Indianapolis, IN
Education Programs Manager (Student Services Coordinator)
Department
MEDICAL & MOLECULAR GENETICS (IN-MMGE-IUINA)
Job Summary
Department Specific-Responsibilities
Qualifications
EDUCATION
Required
Required
SKILLS
Required
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IUPUI Campus
Indianapolis, Indiana
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Student Services
Job Family: Student Services Generalist
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at {apply below} or by visiting IUPD.
Contact Us
Request Support
Telephone:
MEDICAL & MOLECULAR GENETICS (IN-MMGE-IUINA)
Job Summary
Department Specific-Responsibilities
- Works with the Vice Chair for Education and the Graduate Program Director on various educational operations of the Medical and Molecular Genetics (MMGE) Programs ((Non-counseling graduate program (MS and PhD); Molecules to Cells to Tissues (first year medical school course); Genetics in Medicine Scholarly Concentration (medical students); and Departmental seminar series and associated CME/CEU and course offerings)).
- Coordinates the recruitment process for applicants of each program.
- Develops, implements, and maintains systems involving graduate recruitment, admissions, enrollment, graduate degree progress reporting, doctoral degree certification, and statistics on all these areas.
- Generates reports for Program Directors, Department Chairs/Vice Chairs and Deans as needed.
- Serves as liaison and primary contact for prospective students, administrators, faculty, staff and other University offices regarding graduate programs from admission through degree completion.
- Actively participates in and supports MMGE graduate recruitment and retention efforts.
- Maintains and develops policies and procedures to ensure excellent operational procedures across all MMGE educational programs.
- Provides administrative support for MMGE teaching faculty and course directors.
- Actively researches and disseminates proposal information and identifies possible program funding opportunities.
- Manages applications, schedules, and tracks awards and scholarships for Graduate School reporting of the MMGE Graduate Programs.
- Works with the program directors and other faculty to develop and maintain courses and curriculum and provides administrative support for MMGE teaching faculty and course directors.
- Assists the Vice Chair of Education in being a liaison for all Medical and Molecular Genetics Education Programs in maintaining the accuracy of all curriculum and regulatory guidelines from agencies such as the Graduate Medical Education (GME), Association of American Medical Colleges (AAMC), American Board of Medical Genetics and Genomics (ABMGG), as well as state and local regulations so program can proactively respond to issues that arise.
- Provides operational support to the Vice Chair for Education/Graduate Program Director including recruitment, proposal development, training program organization and tracking, graduation recognition and awards, required departmental meetings relating to educational programs, and program documentation requirements.
- Organizes department seminar series including CME portion and travel for guest seminar speakers, including itinerary for meetings; maintains the department event calendar on the MMGE website.
- Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
- Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
- Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains student records and databases.
- Provides directions, support, and information to student organization representatives and other visitors to the department.
- Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
- Assists with ordering or creation of promotional materials for student organizations or departmental needs.
- Takes on tasks of increasing complexity, such as performing benchmarking research of student services initiatives at other higher education institutions or designing routine surveys to gauge student satisfaction and program effectiveness.
- May provide guidance to other Student Services Coordinators.
Qualifications
EDUCATION
Required
- High school diploma or GED.
Required
- 4 years in office environment, higher education, or a related field.
SKILLS
Required
- Proficient communication skills.
- Maintains a high degree of professionalism.
- Demonstrated time management and priority setting skills.
- Demonstrates a high commitment to quality.
- Possesses flexibility to work in a fast paced, dynamic environment.
- Highly thorough and dependable.
- Possesses a high degree of initiative.
- Ability to build strong customer relationships.
- Maintains a high degree of professionalism.
- Demonstrated ability to maintain confidential information.
- Effective interpersonal skills.
- Demonstrated customer service skills.
- Commitment to working with people of diverse backgrounds and demonstrated cultural competency.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IUPUI Campus
Indianapolis, Indiana
Job Classification
Career Level: Mastery
FLSA: Nonexempt
Job Function: Student Services
Job Family: Student Services Generalist
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at {apply below} or by visiting IUPD.
Contact Us
Request Support
Telephone:
812-856-1234
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