Ithaca, NY
Customer service Rep
Job Description
Our client is seeking a part-time store clerk for their retail location in Ithaca, NY. This is a temporary position that can lead to a direct hire for a motivated worker.
Job Summary: Responsible for ringing out each customer's purchases while ensuring total customer satisfaction. Also includes stocking shelves, light store clean-up and customer service.
Job Duties:
- Accurately scan and ring out all customer purchases using register including cash, check and charge transactions
- Accurately provide change to customers
- Follow proper procedure for closing out of register at end of shift
- Offer assistance to customers with large purchases as needed (carry purchases out to their cars)
- Replenish inventory from in-store stock and in coming orders
- Perform general housekeeping duties necessary to maintain a professional and clean check out area
- Assist in the maintenance of general store cleanliness including restrooms, break rooms, backrooms, and entry ways- responsible for daily store standards
- Answer the phone using appropriate greeting and maintaining customer service levels as needed
- Assist in the inventory management, price marking and merchandising of the check out area and surrounding departments as needed
- React to potential shoplifters following company policy
- Assist in the implementation of Kinney Standard of Presentation (Merchandising)
- Assist in the ordering of replacement product from the appropriate supplier
- Assist in identifying and returning outdated or over stocked merchandise to the proper source
- Accurately package and prepare items for home/business delivery
- Responsible for completing all mandatory and regulatory training programs
- Perform other duties as assigned
Required Skills / Qualifications:
- Basic Math skills necessary to make accurate change
Preferred Skills / Qualifications:
- Cash register, keyboarding, and calculator experience preferred
- Retail experience preferred
- Strong communication skills preferred
Additional Information:
- Background and drug screen required
- Standing, bending, and lifting up to 40 lbs required
- Must be available for all days and all shifts
- Pay starts at $13.50 per hour
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Recommended Skills
- Communication
- Customer Satisfaction
- Customer Service
- Housekeeping
- Maintenance
- Mathematics
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