Customer Service Representative
Classification: Customer Service Representative
Compensation: $19.00 to $22.00 hourly
Opening Available for Customer Service Representative!
Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Manufacturing industry. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative position is based in the Fairfield, New Jersey region and is a long-term contract / temporary to hire employment opportunity.
Key responsibilities
- Deliver outstanding, friendly customer service in a timely fashion
- May support business development and client referral goals by actively cross-selling and referring customers
- Receive and place telephone calls
- Receive and send written business correspondence
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Ability to navigate multiple computer systems and applications
- Proficiency in Inventory Tracking
- Command of Call Center Customer Service
- Solid understanding of order entry
- Strong communication and social skills
- Customer service and office administrative skills
- Comfort and confidence when interacting with internal and external partners and clients/customers
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Upbeat, positive attitude and an approach to work rooted in professionalism
- Critical thinking, problem solving, ability to work independently
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. {apply below} and get 1-tap apply, instant notifications for AI-matched jobs, and more.
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