Customer Service Specialist

Are you looking to become a REMOTE Customer Support Specialist in Florida? Take the first step to begin your new career with PeopleShare today!

PeopleShare is committed to providing all training, on-boarding, and state licensing as an investment in the long-term careers of our associates.

Details for the Customer Support Specialist:

• Pay: $21.00/hr + Uncapped Commission
• Schedule: Monday - Sunday 8:00 AM - 11:00 PM EST
• Remote: Must reside in Florida
• Paid Training

The Customer Support Specialist embodies these values:

• Strong verbal and written communication skills
• Excellent multi-tasking and organizational skills
• Coachable with a growth mindset

What is in it for the Customer Support Specialist:

• Uncapped Commission
• 4-6 weeks of Paid Training
• Comprehensive Benefits Package
• Direct-Hire Opportunity
• 100% Remote Work
• Equipment Provided
• Overtime Work Available

Job Responsibilities for the Customer Support Specialist:

• Ask appropriate questions regarding customer's benefits and complete data entry and/or appropriate forms to enroll, verify, and document customer's benefits coverage
• Builds rapport with each customer
• Educate customers on proper benefit utilization and guidance on the most effective plan usage.
• Consistently meet established productivity, schedule adherence, quality standards, and sales metrics

Qualifications for the Customer Support Specialist:

• High School Diploma or GED
• Skilled in Microsoft Office and other electronic application environments
• 1+ year(s)of call center and/or customer service experience preferred
• 1+ year(s) of sales experience preferred

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs. PeopleShare and provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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