Receptionist Supervisor
Job Description
Description/Job Summary
Greeter/Receptionist Supervisor
Blackstone Consulting, Inc. is seeking individuals who are customer service driven and have good people skills. The ideal individual is well organized, has strong attention to detail, and has experience in customer service. We're looking for someone who takes pride in their work and holds themselves to the highest standards.
Start Time: anytime between 6am-8am (need individuals that are flexible with their start time, please note that we give schedules two weeks I advance, but subject to change)
COVID-19 Policy - BCI requires all employees to be fully vaccinated or have received their first dose. Per the clients request, all employees will do a rapid test at least once a week (test provided, no cost to employee).
- Key Qualifications:
- Supervisor acts as the face of an organization, being the first point of contact for visitors.
- Assisting other administrative staff with overflow work, including data entry and research.
- 1-3 years of related experience.
- administering and managing workers who work in the front office or reception area, as well as welcoming and taking care of visitors.
- Excellent written, technical, and communication skills.
- Proficiency with Calendar, Mail, and other OS X based office systems is a plus.
- Ability to work successfully in a team environment and build effective working relationships inside and outside the group is essential.
- Ability to prioritize conflicting tasks and meet deadlines.
- Professional composure at all times throughout the day.
- Effective time management including the ability to multi-task, organize and prioritize.
- Customer service experience
- Ability to receive and provide feedback when necessary.
- Establishes and maintains positive relationships.
- Ability to influence others, handle conflict appropriately, know when to escalate issues upward and when to apply common sense.
- Flexibility with last minute schedule changes
- Clean driving record - subject to DMV and Background Check
- Reliable transportation, as you may need to leave one location and drive to a new location mid-day.
Description:
- Greeting employees and guests into the building, ensuring guests are comfortable and are connected with their correct host.
- Notifies host of guest arrival in a timely manner.
- Maintains a guest log and issues badges when necessary.
- Excellent sense of judgment while ensuring work is handled efficiently without the need for constant supervision.
- Perform data entry as required.
- Monitor and maintain all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance and safety.
- Be familiar with procedures for handling all aspects of guest complaints or disputes.
- Additional duties may include: filing, sorting, mail distribution and completing additional projects as needed.
- Applies acquired job skills and company policies and procedures to complete assigned tasks.
- Monitoring office supplies, ordering new furniture, and electronics as required.
- Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practice.
- Assistance on any other tasks that may come up.
- Walk & escort guests to various buildings on campus
Education & Experience:
Associate's degree preferred, but not required.
Recommended Skills
- Administration
- Apple Ios
- Attention To Detail
- Automobile Roadworthiness Inspection
- Communication
- Coordinating