Automotive Sales Manager
A large and highly successful dealership in the Charlotte, NC area is looking for a Sales Manager to join our team. We are looking for an experienced candidate with a proven track record in the automotive industry, an impeccable reputation, and a commitment to customer service at the highest level. If this sounds like you, then consider applying!
Summary: Responsible for leading the Sales Department. The Sales Manager is responsible for operations, sales performance results, employee supervision, and customer satisfaction in the Sales Department.
Essential Duties and Responsibilities include the following:
- Responsible for improving sales and operations.
- Works with upper management and Human Resources to make hiring and discipline decisions.
- Assists sales team with processing or completing sales.
- Trains and supervises sales team.
- Oversees department inventory.
- Interacts with customers to ensure customer satisfaction.
- Responsible for sale price & trade-in vehicle appraisal decisions.
- Ensures proper reporting of sales to the manufacturer(s).
- Has working knowledge of factory(s) incentive programs.
- Attends required manager meetings.
- Maintains effective employee relations.
- Maintains CSI at or above Company standards
- Maintains an organized, clean, and safe work area
- Complies with Company policies and procedures
- Observes all Federal, State, Local, and Company safety rules and regulations in the performance of duties.
- Other duties as assigned
Education/Experience:
Excellent sales skills, prior supervisory experience preferred. Working knowledge of the automotive sales industry. Used Car Experience a plus.
Certificates and Licenses:
Valid Driver’s License
Computer Skills:
Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of Dealership Management systems and web-based applications.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Recommended Skills
- Automotive Industry
- Automotive Sales
- Customer Satisfaction
- Customer Service
- Dealership Management Systems
- Human Resources