Irving, TX

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.

Citi Technology Infrastructure provides the critical technical foundation for Citi's operations and is responsible for delivering IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi's workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured platforms and data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

The Chief Technology Office plays a critical role in fulfilling the firm's commitment to safety and soundness by ensuring Citi delivers efficient and high-quality solutions and technologies, coordinating foundational macro technology strategies, ensuring Citi's readiness to safely leverage new technologies, and making Citi a competitive destination for the best technical talent.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.

Job Overview:

The Technical Compliance Specialist role is one of the critical roles that exists on the team. In this role, you will be an embedded risk manager and part of the global VMware Operations team which is responsible for end-to-end support of Citi's private cloud infrastructure. The successful person will likely be assigned a range of short-term and long-term projects to be executed simultaneously and will be responsible for independent decision-making to mitigate risks and resolve project-related issues. Additionally, you will apply your technical expertise to address inconsistencies between internal and external systems of record, identify and initiate system cleanup activities, and contribute greatly to regular risk review meetings. You will also lead and/or work collaboratively as a team member on technically complex risk related sprints and small work items that require detailed planning, reviewing specifications, evaluations, and assessments associated with the design, operation, and maintenance of systems and technologies.

Responsibilities:

• The successful candidate will be responsible for providing hands-on project management practices, resource coordination, vendor management, and various ancillary duties required to initiate, execute, and conclude each assigned work item
• Guide the execution and completion of assignments across cross-functional teams and activities related to the development of plans, schedules, and execution of assigned projects
• Working with automation teams, performing maintenance, organizing and maintaining product documentation
• Leads change review calls to ensure proper communication and address critical changes according to risk
• Identifies, measures, and mitigates risks associated with security projects, alerting PMO manager and CS management of problem areas
• Knowledge of the entire VMware virtualization suite of products including but not limited to vSphere, ESXi, vRops, LogInsight, and NSX-T is a must for this position
• Work with various internal and external teams to identify and resolve problems
• Conducts risk assessments, collecting and analyzing documentation, statistics, reports, and market trends
• Establishes policies and procedures to identify and address risks in the organizations services and departments
• Drafts and presents risk reports and proposals to management and senior staff
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 3-5 years leading cross functional projects in a related field
• Attention to detail and an extreme level or organization is critical for this role
• Prior experience supporting a large-scale, enterprise class environment with a strong focus on risk management
• Experience working with virtualization technologies or other IT Infrastructure
• Experience interfacing with groups across the enterprise stack including networking, storage, project management, capacity planning, and incident management is a plus
• Proven ability to create educational materials/presentations, technical documentation, and training teams on processes and best-practices
• Highly interpersonal, comfortable communicating technical language with the given audience and able to express complex concepts in plain language to reach broader audiences
• Driving the quality of the application onboarding process and distributing training materials to internal teams
• Ability to work in a matrix environment and partner with virtual teams
• Excellent written and verbal communication skills including presentation writing and delivery
• Strong interpersonal skills with the ability to be personable yet persistent
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process changes and improvement
• Thorough understanding of policies and best practices of risk management.
• Excellent verbal and written communication skills
• Outstanding mathematical and critical thinking skills
• Exceptional analytical and problem-solving skills

Education:

• Bachelor's degree or equivalent experience

Additional information may be found at www.citigroup.com| Twitter: @Citi | YouTube: www.youtube.com/citi| Blog: {apply below}| Facebook: www.facebook.com/citi| LinkedIn: www.linkedin.com/company/citi.

Job Family Group:
Technology

Job Family:
Systems & Engineering

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.