Ecommerce Specialist

Peterson Cat has an immediate need for an Ecommerce Sales Representative be based at our San Leandro, CA location. This position serves as a vital link between Peterson and our valued customers. Responsibilities include sales activities for e-commerce offerings from Peterson to increase online parts revenue and line-item growth by enhancing e-customer support capabilities. Position is responsible for data measurement, achieving key metrics, monthly reports/tracking, and ongoing training support for customers and Product Support Sales Representatives. Also responsible for reaching out to customers, offering product support, and measuring/reporting progress. Duties include the following:

• Makes sales calls on assigned Peterson customer accounts with Product Support Sales Representatives and/or e-Customer Support Manager.
• Be able to create and communicate the value of Peterson’s e-business portfolio to customers in the field and at their job sites.
• Makes sales calls on unassigned Peterson customer accounts.
• Follow through on the sales process from customer identification
• Support Sales plans through our websites.
• Travel to multi-state Peterson locations and customer sites.
• Calls on customers at job sites throughout Peterson territory to assist online users at their workstations, testing process from customer’s computer.

A candidate for the position needs a High School Diploma or General Education Degree (GED); and a minimum of three years of related experience in parts, sales, or service industry, preferably in a heavy industrial environment; or an equivalent combination of education and work experience. Must be able to travel up to 70% of time, with 25% overnight travel to customers, job sites, and to company subsidiaries.