Austin, TX
Appeal Operations Coordinator
Company Background:
Ownwell helps homeowners save money on property taxes.
We are dedicated to making the costs of property ownership more equitable. Regardless of expertise or financial status, everyone should have access to the information, tools, and resources to manage their property taxes like a professional.
Ownwell's software identifies property owners that are overpaying on their property taxes and uses automation to earn them reductions on their tax bills.
Inaccurate property valuations disproportionately affect people of color and lower-income property owners and contribute to social and economic inequalities. Over $40 billion is overpaid in property taxes each year and we can help. We've raised over $8M from the best VCs in the business, are growing like crazy, and need great people to help us make the costs of real estate ownership more clear and equitable.
Read more about the problems Ownwell is solving.
Job Description
As a part of helping property owners reduce their property taxes, we regularly work with government entities across the country. Each entity has its own rules, government forms, and tax appeal filing deadlines which require us to have top-notch communication and execution.
In this role, you'll be the backbone of our Operations team. You'll be responsible for helping the broader team stay on track by keeping us organized, ensuring documents are promptly filed and recorded, and helping us establish new processes to improve efficiency.
An ideal candidate will be the most organized person you've ever met, with great attention to detail, a quick learner, and highly motivated to take on more. This opportunity provides entry and endless growth opportunities at a hyper-growth startup!
Requirements
Responsibilities
Ownwell helps homeowners save money on property taxes.
We are dedicated to making the costs of property ownership more equitable. Regardless of expertise or financial status, everyone should have access to the information, tools, and resources to manage their property taxes like a professional.
Ownwell's software identifies property owners that are overpaying on their property taxes and uses automation to earn them reductions on their tax bills.
Inaccurate property valuations disproportionately affect people of color and lower-income property owners and contribute to social and economic inequalities. Over $40 billion is overpaid in property taxes each year and we can help. We've raised over $8M from the best VCs in the business, are growing like crazy, and need great people to help us make the costs of real estate ownership more clear and equitable.
Read more about the problems Ownwell is solving.
Job Description
As a part of helping property owners reduce their property taxes, we regularly work with government entities across the country. Each entity has its own rules, government forms, and tax appeal filing deadlines which require us to have top-notch communication and execution.
In this role, you'll be the backbone of our Operations team. You'll be responsible for helping the broader team stay on track by keeping us organized, ensuring documents are promptly filed and recorded, and helping us establish new processes to improve efficiency.
An ideal candidate will be the most organized person you've ever met, with great attention to detail, a quick learner, and highly motivated to take on more. This opportunity provides entry and endless growth opportunities at a hyper-growth startup!
Requirements
- Highly organized with attention to detail
- Strong written and verbal communications skills
- Quick learner, self-motivated, and a team player
- Ability and desire to excel in a fast-paced environment
- Microsoft Excel or Google Sheets experience
- 1-3+ years of experience in an administrative or coordination role
- Prior experience in real estate is a plus but not required
Responsibilities
- Research and document government processes, requirements, and deadlines to enable engineering automation
- Verify customer information and details of real estate properties
- Execute data entry from government websites (tax rates, property addresses, owner information, etc.)
- File appropriate documents with tax assessment offices on tight schedules and coordinate with government counterparts
- Learn to become proficient in both real estate and the property tax system
- Exhibit effective time management while proactively working with the Operations team to file on-time property tax appeals
- Develop and share best practices with team members to continually improve the quality, efficiency, and value of operations
Recommended Skills
- Administration
- Attention To Detail
- Automation
- Coordinating
- Curiosity
- Data Entry
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