Collections Specialist
Classification: Collections Specialist
Compensation: $22.00 to $23.00 hourly
You'll be interested in this Collections Specialist position if you're a natural leader driven a strong sense of accomplishment, and a focused, detail-oriented thinker with a background in accounting, finance or business administration. This Collections Specialist position in the Chicago, Illinois region is a long-term contract / temporary to hire opportunity. Contact Robert Half today if you want to nourish your career as an experienced Collections Specialist at a growing company in the Logistics industry.
How you will make an impact
- Lead all billing and reporting activities according to deadlines
- Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
- Update customer files to ensure data integrity
- Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries
- Attend to inbound and outbound collections calls and correspondence
- Process Payments
- Comply with all Federal Fair Credit Reporting Act rules and regulations
- Record all customer payments to the correct reports
- Accurately process bankruptcy filings when received
- Experience with Billing Functions
- General familiarity with Detailed Documentation
- Well-founded grasp of Complete Documentation
- Dispute Resolution experience
- Expertise in commercial collections
- Solid understanding of Commercial Collections
- Aged Receivables experience preferred
- Earlier work involving Process Documentation
- Proven knowledge of Dispute Resolution
- Prior experience with Billing Collection
- Comprehension of Billing Statements
- Hands-on experience with billing
- Deep understanding of Accounts Receivable (AR)
- Practical knowledge of documentation
- Good understanding of Supporting Documentation
- Previous experience working with Correct Billing
- Wide ranging experience with Prepare Documentation
- Quality experience with Maintain Documentation
- AA or BS/BA in Accounting preferred
- 1+ years of prior high volume collections experience
- Excellent written, verbal and social communication skills highly desired
- Previous experience using accounting software
- Ability to analyze customer accounts and make decisions based on those analyses
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