Bartender

Description

COMPENSATION: $6.60 plus tips!

ESSENTIAL JOB FUNCTIONS:

• Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.

• Correctly sets-up bar and completes all opening/side work duties to include cleaning, stocking, checking and achieving par levels, making bulk recipes and preparing all items for the bar.

• Orders, requisitions and stocks all liquor, beverage and other bar supplies according to procedures established in the restaurant.

• Mixes and serves alcoholic and non-alcoholic beverages for bar and dining room guests while adhering to all RCSH specifications, recipes and procedures.

• Greets all bar Guests immediately, makes beverage suggestions and answers questions regarding food and beverage service.

• Takes, records and rings all food and beverage items ordered by bar guests. Prepares beverages for the service staff only upon receipt of a computer beverage ticket.

• Observes bar Guests to ensure satisfaction with food, beverages and service; immediately recognizes and responds to any Guests needs and/or requests.

• Maintains cleanliness and organization of the bar counter, back bar, bar work areas, shelving and storage areas up to RCSH standards.

• Adheres to and complies with all state/local liquor laws and RCSH policies regarding the service of alcoholic beverages.

• Communicates to the Manager-on-Duty any and all situations where a Guest may express concern or dissatisfaction with any aspect of the dining experience.

• Maintains and enforces seating areas as dictated by municipality and social distancing norms.

• Correctly presents the Guest check and processes payment for all food and beverages sold.

• Performs the cashiering function for the service staff and restaurant.

• Supports Take Out and Delivery orders as needed.

• Takes, records and rings all food and beverage items ordered by Take Out Guests.

• Receives Take Out orders from Food Runner kitchen staff, checks for accuracy, and addresses any inaccuracies.

• Correctly presents the Take Out Guest check and processes payment for all food and beverages sold.

• Addresses any Take Out Guest complaints.

• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.

• Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests.

• Performs all duties and maintains knowledge of all standards and procedures, as stated in the RCSH Employee Training Packet Bartender.

• Additional duties as assigned.

COMPETENCIES/PERSONAL CHARACTERISTICS:

Guest First Mindset

• Demonstrates a Guest first mindset, placing a high priority on the Guest experience

• Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests

JOB REQUIREMENTS:

• Extensive knowledge of drink preparation and service

• Extensive wine knowledge

• Excellent customer service skills and a strong work ethic

• Ability to operate point-of-sale systems

• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism

• Handle stress associated with responding to/solving problems

• Ability to complete orders quickly and accurately

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly

• Ability to read, speak and understand communication in English

• Must be able to lift, handle and carry (e.g. beverage items, supplies, glass racks, small wares and equipment) at a minimum of 50 pounds

• Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis

• Must be able to taste, be able to distinguish between and among flavors, spices, and scents as to their appeal and level of intensity for all food and beverage products

• Must be able to communicate effectively and listen attentively

• Must be able to continuously use fingers (e.g. to bilaterally operate point-of-sale equipment, prepare and serve food/beverage items)

WORK ENVIRONMENT:

• Work is performed in a restaurant

• Position involves work on afternoons, nights, weekends, and holidays, as required

• Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smoke

• Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheit

NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruths Chris Steak House is an Equal Opportunity Employer.