La Habra, CA

We are partnered with a retail appliance store who is looking for a Junior IT Administrator that will administer, coordinate and support ERP Systems, Hardware, Software, Telephone Systems, and Email. The Junior IT Administrator also must be able to work 40 hours a week within retail hours: 11am - 8pm and/or 10am - 7pm. Onsite Tues-Wed-Thurs at corporate office in La Habra, and remote Fri-Sat.

Responsibilities:

• ERP/CRM: Execution of POS software and enhancements, managing users and security, managing systems on company tablets
• Repair, upgrade and configure PCs and various office peripherals
• Provide technical assistance and remote computer or network support to end users
• Setup and configure new users/groups
• Train stakeholders on system updates or on new systems and create and develop training materials and/or SOPs
• Setup IT phone, hardware, and software for store openings

Required Skills & Qualifications:

• Previous retail environment experience: working with POS system, credit card terminal troubleshooting
• BS/BA in information systems, business administration, or computer engineering (specific degree is flexible depending on other relevant experience)
• 2-5 years' experience in ERP system administration, report writing and implementation a plus
• Strong Analytical and problem-solving skills
• Customer service oriented, positive attitude and problem-solver mentality
• High level Microsoft Office 365 experience

Preferred Skills:

• Storis POS system

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.