Floor Manager- Host Focus

Butcher & The Boar is opening in Fall 2022! We are looking for a great floor manager who will have a focus on a host team.

Primary Responsibilities

• To oversee the restaurant's general operations. To ensure the general cleanliness of the restaurant on a daily basis and the proper upkeep and maintenance to make sure the restaurant operates at an optimal level.
• To assist with training of FOH staff and hold every employee of the restaurant accountable for their conduct in line with the policies of Jester Concepts. Address and report all misconduct of any employees and complete any necessary documentation relating to incidents with staff or guests. Build and support a culture within the staff that is respectful, professional and positive.
• To enhance the guest experience on a daily basis. To be present on the floor and be aware of how the restaurant is operating at all times when on site and to handle any and or all situations that may arise with service. To garner customer feedback from tables, management and staff as well as to establish relations with the customer as much as possible through food running, pre bussing, and table touches.
• To constantly be checking on drink and food ticket times to ensure timeliness of our product to the table as well as ensuring that our service staff are executing the proper steps of service.
• Make Staffing decisions as appropriate for service.
• Directly manage the host team and host training and development. •
• Work with the General Manager to maintain and adjust reservation system to optimize bookings, ensure smooth services and be available and accurate to guests. •
• Hire and train hosts. Work with AGM to create host schedules and ensure coverage of hosting shifts.
• Develop relationships with guests and update guest profiles with information to improve our hospitality. •
• Review bookings and strategically plan seatings to optimize service flow and offer the best experience to guests.
• Lead through example at the host stand.
• Other duties as assigned

Any offer will be contingent upon successful completion of a background check.

Jester Concepts is an equal opportunity employer.

Qualifications/Experience:

• College preferred.
• 2+ years of experience in FOH management of a full service restaurant or 5+ years relevant experience in FOH position of a full service restaurant.

Benefits

Jester Concepts offers a competitive benefits package which includes health insurance with shared premiums of 75% paid by the company; dental, vision, short and long term disability paid for by the company, Paid Time Off, $50 monthly dining stipend (good at any of our

locations), employee discount and a 401k plan (with 3% company match).

We have strong core values: positivity, accountability, maturity, teachability, humility and initiative, and are looking for individuals who have the same. We are looking for employees who want to grow with us, reinforce the core values, are highly driven and organized.

If you are looking for your next long-term career move, please send in your resume today with the position you are interested in and your desired salary.

About Butcher & The Boar:

MEAT, SMOKE & BOURBON CULTURE IS BACK!

Jester Concepts is bringing back all the nostalgia from the Minneapolis favorite Butcher & The Boar, plus some new wonderments - to elevate this Midwest must-eat destination. North Loop Minneapolis will house the revised concept with several unique private dining options and a

second bar area, the Char Bar, along both indoor and outdoor space great for a cozy date

night and to enjoy with friends and family for life’s most cherished gatherings.

B&TB will include many of our “fall off the bone” favorites. Butcher & The Boar will deliver on what Jester does best -unique seasonal eats that include the best meat, smoke, and bourbon in the Midwest!

Jester Concepts was launched in 2008 as a Minnesota owned hospitality company specializing in producing restaurant concepts that deliver an unmatched experience in food, service and atmosphere. We pride ourselves in creating unique restaurant concepts that compliment and are inspired by the location and neighborhood in which they’re housed.

At Jester Concepts we are driven to educate, elevate and exceed. The education of our staff is our foundation and this focus has built a team with passion and expert knowledge in their craft to deliver a consistent high-quality experience for our guests from start to finish. The elevated experience we strive for begins with the education and experience of our employees. We seek to exceed our teams’ expectations with an employee first approach, providing our teams with the tools they need to enhance the guest experience and enrich their daily lives.

Recommended Skills

• Maintenance
• Reservations Systems
• Training Activities
• Restaurant Operation