Tucson, AZ

The Facilities Coordinator provides administrative and guest support as it relates to the Engineering and Housekeeping functions of the resort. Responsibilities include:

• Provide an excellent and consistent level of administrative support to the Housekeeping and Engineering leaders

• Provides effective communication with fluency in English and Spanish

• Assist Housekeeping and Engineering department with Admin related tasks:

- o Coordination with other departments (phone and email communication)
- o Stock and inventory control
- o Ensuring filing system is in order
- o Coordination with suppliers
- o Processing invoices

• Assist to schedule and manage the preventative maintenance (PM) program for Miraval, Villa Owner and Exclusive Resort spaces

• Enter service orders for items that come from guest feedback directly or the guest survey responses

• Field incoming guest calls for housekeeping and engineering related needs

• Identify and communicate regular and consistent trends or service issues to senior leadership

• Enter work orders that comes from Room attendants/Inspectors directly and follow up until they are completed.

• Update room status and work orders in Hotsos at the end of each shift.