Northampton, MA

TommyCar Auto Group is currently seeking a BDC/Internet Sales Director who is responsible for managing a team who organizes, develops, and monitors the daily activities of incoming sales call and internet leads for Sales department. The right individual will be able to develop a successful and efficient process for the department. This position is also responsible for the hiring and the recruitment process for BDC phone and internet sales consultants.We have a high volume of internet leads, phone calls and chats every month!*What do we offer?** Flexible 40-hour week schedule* Professional, fun work environment* Opportunity for career development and advancement- We promote from within!* We encourage peer to peer teamwork and recognition.* Paid training* Comprehensive Benefits Package including Medical, Dental, Vision* 401k* Paid Holidays and Paid Sick Days* Vehicle Purchase Discounts and service * Family discounts for vehicles and service* Schedules that respect your work/life balance* Wellness benefits* Community involvement*Responsibilities:** Ensure that department metrics and goals are met.* Oversee CRM databases for communication cycles.* Daily and Monthly performance reporting* Be available to respond to inquiries in a professional, well-spoken manner* Be proficient in dealing with customers via telephone and email* Assist in the training of sales and the BDC Consultants. * Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus.* Continuously train and coach the Internet Sales Coordinators and grow the department*Qualifications:** Excellent communication and organizational, leadership and time management skills* Professional and friendly attitude* Goal-oriented with a passion for exceeding expectations* Knowledge of various computer systems* Strong phone, email, and communication skills* Positive attitude and high energy always* Steady work history*Job Type: *Full-timePlease send resume for consideration. EOE

Requirements:

Hireology