Baltimore, MD

Linux System Administrator



Job Description

Growing non-profit looking to bring a Linux Administrator to their team. Position does allow some telecommute options.

Some keys to the position

    1. Linux system administration – senior level
    2. Networking knowledge
    3. Service Now experience a bonus
    4. Individuals will be working on incident ticket requests

Responsibilities:

Ensures maximum availability and smooth operation of assigned IT systems by providing the following system administration functions:

  1. Performs IT system administration and maintenance. Monitors systems for proper operation and takes appropriate preventive and corrective actions. Maintains configuration and log files.
  2. Installs and upgrades software and hardware.
  3. Evaluates hardware and software.
  4. Resolves user questions and issues. Follow Customer Service Standards for documenting and resolving user requests.
  5. Provide support and training to staff.
  6. Coordinates hardware problem resolution with on-site and vendor service personnel.
  7. Performs problem diagnosis and recovery.
  8. Monitors and analyzes use of system resources and makes recommendations for changes.
  9. Monitors system security.
  10. Staff Help Desk
  11. Documents activities including status and technical reports

EDUCATION/EXPERIENCE:

Bachelor’s Degree in IT, Computer Science or related field. 6 years progressively responsible experience in IT support

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