Product Owner Pre-processing - Telecommute

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Be part of this enterprise-wide claims transformation journey!!! The Strategic Claims Capability vision is to reimagine and simplify the end-to-end claim experience by providing a nimble and frictionless claim capability for all constituents, driving maximum affordability. The work will be challenging and rewarding!!!

This is a transformational role and will require skill with managing change both internally and externally. This position works to collaborate, define and develop the claims strategy for the pre-processing product capabilities. This position will be pivotal in transforming the claims experience for our provider, member, and internal constituents.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Product capability architecture: Create detailed pre-processing business strategies in collaboration with pre-processing product and business owners, operations, business, and architecture/IT partners aligning to enterprise solutions
• Enterprise product SME support: Develop expertise in specific pre-processing product capabilities, represent the business and understand detailed process impacts
• Support feature teams delivering capabilities: Coordination, collaboration in solutioning and dependency management while prioritizing within the requirements area backlog
• Support strategic roadmap: Understand the business vision, using an outcome-based approach to support definition of strategies, goals, year-over-year planning and strategic capabilities. This position will focus on identifying opportunities in the claim pre-processing requirement areas, designing and translating solutions for implementation with technology and other partners
• Support cross-functional teams to execute transformational, multi-year enterprise-wide initiatives, using relationship-building and collaboration skills
• Ensure business needs are effectively translated into actionable requirements that are aligned with future state, transformative solutions using technology and innovation
• Report out to program stakeholders continued progress against roadmap impact (financial and other benefits) and scope of roadmap
• Maintain strong relationships with all claim teams, shared services and business partners to promote integration and alignment while driving strategic and business critical delivery
• Risk / issue management: Drive appropriate levels of risk management and identify opportunities to remove barriers to success

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in business operations or product ownership, including experience in strategy development and refinement, planning, project management, solutioning, collaboration and dependency management
• 3+ years defining requirements in partnership with business and technology resources to translate effectively and collaborate
• 3+ years of program management experience or managing through significant change initiatives with vision, roadmap, plan
• 3+ years of experience in tracking, planning projects
• 3+ years of matrixed leadership experience with matrixed cross functional / cross segment teams experience / cross discipline
• Experience building effective relationships with a variety of individuals
• Intermediate or above proficiency with PowerPoint and Excel
• Demonstrates a growth mindset, with an appetite for ambiguity and energy to tackle the new, different and unique challenges, frequently requiring operation at the intersection of business and technology

Preferred Qualifications:

• Undergraduate degree
• Health care experience
• Health care claims experience
• Medical claims experience
• Aha experience
• Experience in developing SME skills and associated roadmap / connections impacting other areas of the business / technology partners
• Experience or proficiency with Visio
• Demonstrated enterprise insight and understanding, with an ability to see the big picture and align/integrate plans to achieve goals
• Proven task and project management skills, with an ability to define goals, align resources and deliver on time and within budget
• Systems thinking, with proven ability to manage a high degree of complexity and facilitate cross-organization partnership

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/AffirmativSe Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected bylower 48 law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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