Business Operations Coordinator

Job Functions, Duties, Responsibilities and Position Qualifications:

Summary

The Business Operations Coordinator "BOC" provides administrative and project management support to internal and external stakeholders including but not limited to, the Executive and Management Level teams, vendors, landlords, leasing agents and other departments to ensure the delivery and success of key business activities and assets. The BOC regularly juggles high priority, deadline driven tasks pertaining to the management and oversight of construction projects, leasing and facility maintenance and renovations, marketing advertisements and signage in addition to providing administrative support including calendar maintenance, meeting scheduling, material preparation and managing follow up item tracking to Executive leaders. The ideal candidate is highly motivated, results oriented and organized with the ability to communicate effectively and influence negotiations.

Qualifications

• Bachelor degree.
• Five (5) plus years of support or management experience preferred.
• Previous experience in construction and maintenance is preferred
• High level of accuracy, attention to detail and ability to prioritize multiple tasks
• Proficient in creating marketing advertisements and signage
• Ability to communicate clearly and professionally with customers, coworkers, and external vendors
• Computer proficiency, including use of purchase order systems, profit and loss reports and scheduling tools preferred. General knowledge and proficiency in the use of Microsoft Office applications is required
• High level of ownership, accountability and initiative
• Ability to work a flexible schedule based upon the needs of the Company
• Ability to exercise independent judgment, and decision-making skills
• For hospital settings, additional requirements may apply and change without notice, including, but not limited to, criminal background check, health clearance and hospital compliance training.
• Successfully pass Company pre-employment drug test and periodic and random thereafter
• Demonstrated and proven ability/experience in accomplishments in all of our five core values:
  • Shine
  • Team
  • Accurate
  • Respect
  • Standardize

Essential Functions

Under limited supervision and in accordance with Company procedures and guidelines, this position:

• Assists with facility maintenance management of the Patient Service Centers (PSC’s)and hospitals in coordination with the Building Manager and PSC Manager or Supervisor, consisting of working directly with maintenance and housekeeping services personnel to educate and develop individuals on programs, processes and procedures
• Administrative support for Executive Leadership Team
• Meeting coordination including calendar, material preparation, taking minutes, and follow-up items tracking
• Project Management
• Ensure compliance with facilities programs, processes and procedures
• Prepare and analyze business, marketing, leasing, and other reports to management as needed
• Responsible for projecting and preparing preliminary facilities budget and facilities fiscal performance
• Oversee facility personnel and maintenance functions of buildings, grounds, and equipment
• Engage outside service vendors to assist with projects, negotiate the terms of service with vendors and supervise/oversee the services provided by the service vendors
• Conduct project clarification and site survey/analysis and inspection and walk through procedures
• Oversee the design, planning and scheduling of construction projects and building alterations
• Schedule and supervise the logistics of facilities repairs, using established contractors
• Oversee successful completion of work orders for building and systems
• Handle floor, wall and ceiling repairs, painting/refinishing and minor housekeeping tasks
• Handle maintenance and/or repairs to HVAC system, kitchen equipment, plumbing system and electrical fixtures
• Perform or arrange repairs and respond to requests when manpower is low or when work demands exceed available manpower
• Respond to after hours or late night emergency calls regarding facilities equipment breakdowns or other emergencies
• Market analysis, negotiation and management of lease agreements/procurements
• Marketing, public relations, event development and coordination with budget oversight
• Create marketing flyers and signage using Microsoft and Adobe software
• Performs other duties as assigned

Physical Capabilities

• Moderate to heavy physical effort and ability to lift/carry up to 50 lbs
• Regular lifting, carrying, pushing, and pulling objects
• Regular reaching, stooping, bending, kneeling, and crouching
• Must be able to hear, see, and respond adequately
• Use of hands and fingers, and good hand-eye coordination
• Extensive computer work, at times

Working Environment

• Some air conditioned laboratory/office environment
• Frequent movement between indoors and outdoors
• Frequent exposure to video display terminals
• Sufficient noise and interruptions to cause distraction
• Exposure to construction, raw materials, cleaning products, and varying conditions
• May be asked to work extended hours
• Must have access to car and be able to commute between various locations, including outer islands

Skills/Abilities/Competencies

• Perceive pertinent details and verbal or tabular material
• Ability to see things from the customer’s/patient’s point of view and respond in a timely appropriate and courteous manner
• Handle emergency situations with calmness and professionalism
• Ability to work effectively with others and promotes positive working relationships
• Understand meaning of words, ideas associated with them, and their effective use
• Understand instructions, reason, and make judgments
• Exhibit confidentiality in all areas of compliance matters
• Ability to prioritize multiple demanding tasks
• Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required
• CUSTOMER FOCUSED: Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships.
• COMMUNICATOR: Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.
• PROBLEM SOLVER: Uses data and logic to quickly find solutions to difficult challenges.
• COLLABORATIVE: Works effectively with others to accomplish goals.
• TECHNICALLY COMPETENT: Possesses and maintains the functional and technical knowledge and skills to successfully perform job.
• RESULTS DRIVEN: Achievement-oriented; achieves and exceeds goals; pushes self and others for results.
• BUSINESS SAVVY: possesses business and organizational know-how; understands how to accomplish tasks through formal channels and informal networks.
• RESOURCEFUL: Knows how to get what is needed; manages time and workloads for maximum efficiency.
• TEAM BUILDER: Builds cohesive teams and strategic partnerships,
• INFLUENTIAL: Makes an impact on people, events, and decisions; affects the thinking or actions of others by means of example or personality.
• STRATEGIC: Thinks “big picture”; commits to a course of actions to accomplish long-range goals; is forward thinking and adept at seeing future outcomes and results.
• DELEGATOR: Effectively assigns work and responsibility; supports and provides feedback on performance.
• COACH: Equips individuals with the tools, knowledge, and opportunities to develop their skills and improve performance.
• TIME-WISE: Prioritizes; respects others’ time; adheres to schedules and agendas.
• CHANGE AGENT: Initiates and promotes new approaches and transformations to reach a higher level of performance.
• ACCOUNTABLE: Follows through in all areas; accepts and delivers on responsibilities; requires others to follow through on commitments.

Scheduled Weekly Hours:

Work Shift:

Company:

Sonic Healthcare USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.