Senior Lead Programmer Analyst (Hybrid Flexible Options))

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

Are you seeking a position within a growing company? Broadridge is hiring! Our mission is to attract, develop and retain outstanding talent. Being a place where exceptionally driven and hardworking people want to work is how we deliver award-winning services to our customers and ultimately build customer value! Were seeking a to join our stellar team.

Work Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means youll be assigned to a Broadridge officeandgiven the flexibility to work remotely.

Responsibilities:

• Review and Analyze Technical Design Documents. Debug code, troubleshoot issues and provide resolution.

• Assist the operations support group. Develops and document workarounds for functional issues that client have in test / production environments.

• Execute Critical Operational Tasks and Business Conversions from a Technical Support perspective.

• Assist Help Desk in meeting the client needs by providing review of information relating to impact processing

• Troubleshoot real-time production issues to ensure a smooth running of the impact application within the prescribed productivity time frame

• Responsible for supporting the testing of enhancements and fixes, and assist functional testing groups who ensure that the programs are functioning correctly and the enhancements function in accordance with the enhancement specifications

• Recommend solutions and identifies required program corrections that resolve issues that clients have in conducting their day to day business.

• Contribute towards enterprise wide metrics collection and participate in action plans.

• Conduct an in-depth analysis of Service Requests raised by internal / external clients to determine the appropriate course of action

• Document new/changed operational procedures associated with development/maintenance projects

• Ensure that the static data/configuration/set up's are accurate in all client regions to minimize functional service requests.

• Participate in peer review processes to ensure the quality of issues turned over to application development/systems support groups is maintained within prescribed quality control standards

• Diagnose and remediate (where authorized) all production and test service requests assigned to the group.

• Attending the morning batch issues meetings to review all the impact end of day issues from the prior night

• Attend the internal and external project status meetings to represent all impact issues and provide current status on all unresolved remedies to management and the clients (upon request)

Qualifications:

• 5+ years of Programming experience

• Strong analytical skills

• Experience working with Technical Design Documents.

• Should be proficient in debugging code and troubleshooting issues

• Impact experience required

• Languages : CL/400, RPG/400, ILE RPG, SQL RPGLE, CLLE, Core Java

• Database : DB2/400

• Operating System : AS400, Windows, Unix

• Utilities/Tools : Robot, AS400 Schedulers, STRDBG, FTP, SFTP, NDM, SEU, SDA, DFU, PDM, RLU, QUERY, MQ Series, MS Office

• Application Tools :Eclipse, NetBeans, ROBOT (Job Scheduler)

• Servers : Websphere 7.0, Tomcat 6.0

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, or military or veteran status and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling