Wilmington, NC

Assistant Sales Manager (Buy Here, Pay Here)

Description:

The Assistant SalesManager maintains close watch of Sales Professionals ensuring our process is being followed to the fullest extent. This allows for our Sales staff to run properly and guarantees a happy customer.

Expectations:

  • Oversee Early Intervention with Leadership team

    • Greet every guest within 5 minutes of arrival

  • Oversee sales teams customer experience

    • Ensure sales team are moving customers through the sales process from Meet & Greet to Needs Assessment to Demonstration to Presentation of Numbers in a timely manner

    • Insert expertise to move sales forward in timely manner

  • Oversee Touch the Desk

    • Making contact with 100% of customers before they leave

  • Coaching of Sales Team & BDC

    • 1 on 1 weekly session with each team member

      • Review Calls from the week & make calls together for coaching session

      • 30 Minute session with each team member

    • Making sure each team member reaches daily goal activities

  • Contact Daily Hit List Provided By BDC Manager

    • Missed Appointments from Day Before

    • Unsold Customers from Day Before

    • Hot Leads that havent set appointments

  • Presentation of Numbers

    • Present payment options to all customers

    • Will receive opportunity to talk to any customer about numbers if not agreed to upon the 1st pencil

Daily Routine:



  • Enforced daily task incentives to maximize productivity and profitability.



  • Execute daily task schedule.



  • Overlooked and managed variable operations team to ensure daily tasks and goals were achieved and exceeded.



  • Provide great customer service Ensuring all associates in the department are assigned daily tasks and that all tasks are completed

Benefits Include

Paid Holidays - Begins after 90th day of employment

New Years Day

Memorial Day

Independence Day

Labor

Thanksgiving Day

Christmas Day

Eligibility on 90th day of employment:

  • Health Insurance through Blue Cross Blue Shield

  • Dental Insurance

  • Vision Insurance

  • Life Insurance Policy is 100% covered by Bob Mills Mitsubishi for all full time employees.

Eligibility on 1 year:

  • 401K Plan: Bobs matches $1 for $10 up to 3% of contribution and about .50 to the $10 up to 5%

  • 6 Paid Vacation Days after the 1st year and an additional day every year after (up to 15 days).

Recommended Skills

  • Customer Experience
  • Customer Service
  • Leadership
  • Sales
  • Sales Process
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