Front Desk Receptionist
Job Description
Position: Front Desk Receptionist
Location: Windsor, CT
Status: Full-time or Part-Time
It is the mission of Affinity Dental Management to create growth and learning opportunities throughout our participating dental practices to achieve excellence in the delivery of dental services; to enhance the professional and personal lives of our dentists and dental professionals; and to strive to be on the cutting edge of dental medicine by maximizing access to, and use of, organizational, intellectual, and physical resources.
Affinity Dental Management holds your most valued interests at heart. As such, we strive to stay up to date on the latest technologies, training opportunities, quality control standards, and operational efficiencies as they relate to the dental industry.
About the job:
- Manage day-to-day operations of dental office.
- Open and close dental office according to office protocol.
- Review the office for a neat, professional appearance and make necessary changes.
- Check the daily schedule for accuracy and post it in all treatment rooms.
- Answer and respond to telephone calls with professionalism.
- Review supplies for reception and provide order.
- Maintain petty cash.
- Ensure that HIPAA Notice of Privacy Practices Notice is on display.
- Maintain a professional reception area; organize patient education materials, etc.
- Greet and welcome patients and visitors to the practice.
- Check in patients according to office protocol, verifying and updating patient information.
- Manage recall and inactive patient system.
- Oversee patient relations & handle patient complaints indirect supervision.
Ideal candidate:
- High school diploma or GED.
- Associates Degree preferred and/or 1-2 years of experience in related field.
- Specialized and related field, etc.
Benefits:
- PTO
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Sick Time
- Life Insurance
- Short- and Long-term disability plans
Recommended Skills
- Professional Attitude
- Quality Management
- Health Insurance Portability And Accountability Act (Hipaa) Compliance
- Recall (Memory)
- Patient Information Leaflet
- Petty Cash