Patuxent River, MD

Position Overview ZENETEX specializes in management and technology support services for a variety of federal agencies and commercial organizations nationwide. We have an immediate opportunity for a Helpdesk Technician / Junior System Administrator to support our government customer located at Naval Air Station (NAS) Patuxent River located in Patuxent River, MD. In this position, you will be responsible for providing cybersecurity analysis, information technology support, and applying DoD security controls to operating systems and applications. This is an excellent opportunity to join a team which supports a vital DoD network environment, and an important DoD mission. Description Provide and perform a wide range of systems administration and life cycle management tasks to support and sustain IT networks as directed by the Government IT Lead. * Serve as the entry point for the Program Office by receiving, logging, resolving and/or escalating requests for service. * Assist with system account and system token requests. * Provide phone and desk side support to the Program Office user base. * Provide and perform a wide range of systems administration and life cycle management tasks to support and sustain IT networks as directed by the Government IT Lead. * Develop plans and dates associated with tasks and provide status updates as required by the Government Program Manager. * Serve as the NMCI POC to coordinate the acquisition and tech refresh of NMCI assets. * Assist with system account and system token requests. * Provide Assured File Transfer (AFT) capabilities across multiple classified networks following documented policies and procedures. * Coordinate with other teams to assist in the installation of infrastructure hardware and software. * Communicate daily issues to include, but not limited to, network outages, system failures, or noncompliance in accordance with applicable government regulations to cybersecurity staff and stakeholders. * Adhere to IS security laws and regulations to support functional operations for the network environment. * Support COMSEC network devices. Qualifications * An active DoD Top Secret clearance. * Demonstrated IAT Level I experience supporting network enterprise (NE) knowledge and skills. * Demonstrated work experience in the Information Technology field. Knowledge of DoD cybersecurity policies or technical cybersecurity solutions. Demonstrated work experience with Windows operating systems. * Possess DoD Approved Baseline Certification as Information Assurance Technical Level I in accordance with DoD 8570.01-M/8140 (i.e. Security+ CE). Security Clearance * This position requires U.S. citizenship and an active DoD Top Secret security clearance. ZENETEX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.