Automotive Parts Department Counterperson - Immediate Opportunity!
Job Description
We have an exciting opportunity to join a growing organization! Airport Chrysler Dodge Jeep Ram in Platte City is growing and expanding with a brand new facility! We are looking for teammates to come grow with us! Apply today, This is an immediate opportunity!
Prior Automotive parts chain store or dealership experience is preferred.
The Parts Counterperson sells parts to all customers, over the counter, through the shop, or on the phone.
Essential Duties and Responsibilities
Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Pulls and fills orders from stock.
Notifies management of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts or shop materials that need immediate attention.
Notifies the service advisor and the customer when special ordered parts have been received.
Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
Follows up on back-ordered parts.
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
Replenishes inventory daily.
Makes sure all internal requests for parts are billed on service repair orders.
Receives payment from retail customers or obtains credit authorization.
Ensure that all customers receive their copy of the invoice.
Issues credit for parts returned, ensuring that the original invoice or its number is available so that purchase and pricing can be verified.
Keeps orderly records of all repair orders, invoices, insurance estimates and special order parts.
Sets up orders for daily shipment, delivery or pick up.
Keeps current on new products and product updates.
Maintains a professional attitude with co-workers, customers, vendors.
Follows the dress code the company has put in place. Maintains a clean and neat work area.
Follows federal, state and local law as well as company policy about safeguarding all information.
Reports on time to work and follows schedule that is given. Calls supervisor if he/she cannot be at work on time.
Keeps current with annual HR training along with any other training that might be required for this position.
Follows all company policies and procedures. Notifies supervisor of any illegal activity.
Recommended Skills
- Automotive Industry
- Chain Stores
- Friendliness
- Product Lining
- Professional Attitude
- Retailing