Kansas City, MO

Talent Management Support Specialist

About Working at Commerce


Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.


About This Job


This customer service position largely contributes to the success of the Talent Management department by supporting others needs not only on your team but across the wider Commerce footprint. This position assists with a variety of duties such as on-boarding, handling a busy reception area and phone calls, scheduling interviews, helping with meeting preparations, handling various clerical duties including filing, copying, spreadsheets and mailing/faxing. This position also provides backup to other Services Associates within the Talent Management department. This is a great entry level opportunity for those interested in pursuing possible HR and Talent Acquisition career.


Essential Functions

  • Support partners and leadership across Talent Management as needed

  • Coordinate events and answer questions (ex: lunch & learns, celebrations, vendors, etc)

  • Assist new hires through onboarding process and coordinate materials

  • Handle Workday processes: post job requisitions, post and close learning courses, process termination, etc

  • Gather and send documentation for unemployment claims upon request

  • Provide general office support: order supplies, process invoices, answer phones, monitor front desk, coordinate meetings and lunches, manage conference room scheduling, etc

  • Perform other duties as assigned


Work Schedule

  • Monday - Friday (8:00am to 5:00pm) mainly on-site – downtown Kansas City, MO


Knowledge, Skills & Abilities Required

  • Basic knowledge of the Human Resources field

  • Ability to maintain a high degree of confidentiality

  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

  • Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

  • Basic level proficiency with Microsoft Word, Excel and Outlook


Education & Experience

  • High school diploma or equivalent combination of education and experience required

  • 2+ years related office support experience required



Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time

Recommended Skills

  • Adaptability
  • Agile Methodology
  • Attention To Detail
  • Claim Processing
  • Confidentiality
  • Curiosity
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