Bank Support Specialist

Kensington Bank is seeking a well-qualified Bank Operations team member who makes accuracy a priority while possessing immaculate organizational skills. This individual will aspire to deliver timely, friendly, and accurate operational expertise to bank customers and fellow team members.

Kensington Bank is a Central Minnesota community bank based on Midwestern values. The Bank has an entrepreneurial spirit that extends from our shareholders to our front line staff so we can give our customers a unique and personal experience.

What You'll Do

• Provide customer service for bank products and services including internet banking, debit cards, mobile banking, mobile deposit, remote deposit capture, cash management, ACH origination.
• Responsible for verifying the balances of the daily downloads/uploads for ACH, incoming and outgoing cash letter and internet banking transactions.
• Process overdraft and return items, mobile deposits, participation loan payments and advances, cash management ACH origination files, and process remote deposit capture deposits.
• Originate ACH payments and transfers.
• Create, originate and verify outgoing wires. Receive and process incoming wires.
• Responsible for reconciling the return item report and mailing the overdraft, transfer, and other daily notices.
• Respond to emails from branch staff and from outside the bank.
• Investigate and process debit card fraud cases.

Must Haves

• Skills needed in a typical office environment. This includes computer and communication skills as well as utilization of office equipment
• Travel as business needs require
• Prefer a high school degree and/or 1-2 years of experience in a related position

We would like to meet you! For more information and to learn more about the exceptional Kensington Bank team, visit our website at: www.kensington.bank

Your resume can be emailed to: {apply below}

Kensington Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, national origin, disability, protected veteran status, and all other protected statuses.

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