Winters, CA

Job Details

Level
Entry

Job Location
Hotel Winters - Winters, CA

Remote Type
N/A

Position Type
Part Time

Education Level
Undisclosed

Salary Range
Undisclosed

Travel Percentage
Undisclosed

Job Shift
Any

Job Category
Hospitality - Hotel

Description

Join the 30-year-old company turned start-up that is making waves in Hospitality!

With forty hotels and resorts and home offices in Los Angeles and Waikiki, Springboard Hospitality has reinvented itself from a successful thirty-year legacy in small-scale hospitality management. Join us as we launch our next thirty years (and beyond) as the leader in independent and soft-branded lifestyle hotels.

Be a part of a team that values innovative thinkers from diverse backgrounds to help define a new intersection of bold ideas and problem solvers.

With properties in ten U.S. states, we're known for seamlessly navigating vital asset operations, from revenue management and human resources to marketing, food and beverage, and more. At Springboard, we emphasize the importance of progressive innovation as an integral component to our success.

Springboard has undergone a process of identifying five key words that define our essential characteristics. It is our belief that others who also identify with these key words as mirror images of themselves, have untapped potential to help create an innovative hotel management company while being their best selves each and every day. Those five words are...

PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED > COLLABORATIVE

Banquet Server

To set-up, service and break down assigned functions in a safe, accident-free manner according to standard policies and procedures, while providing the highest level of service to our guests.

ESSENTIAL FUNCTIONS:

• Read and understand banquet event order (BEO) and know the proper way to complete the room set-up as indicated.
• Set tables as assigned correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies, guidelines and procedures.
• Assist with food and beverage service, as required. Carry coffee pots and beverages throughout the room, refilling guests' cups and glasses as needed or requested.
• Assist Lead Banquet Server or Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Ensure the delivery of food and / or other items to the banquet room and guest table is done in a timely manner.
• Serve guests in a warm, polite and professional manner.
• Take drink orders, open wine bottles and serve alcoholic beverages in a professional manner; following the STAR Training for responsible alcohol server guidelines.
• Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
• Ensure the proper handling of food safety guidelines are followed by self and team members.
• Complete all side work as assigned.

NON-ESSENTIAL FUNCTIONS:

• In addition to performance of the essential functions, this position may be required to perform a combination of the additional supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
• Know the beverage menu for each function and the ingredients and preparation methods in order to prepare beverages to be served as specified.
• Know and use "Suggestive Selling" techniques in order to up-sell whenever possible.

Qualifications

Education: High School education or equivalent.

California Food Handler's Certification.

STAR - Alcohol Server Training Certification.

Experience: Two years hotel banquet service/bartending service preferred.

Skills and Abilities: Able to read, speak and write English; Able to lift, push, pull and carry 20 - 40 lbs.