IT Administrator

Responsible for overseeing IT functions within the entire organization.

Responsibilities:

• Serve as an Office 365 SharePoint migration engineer to create an infrastructure for Office 365 migration effort
• Troubleshoot Office 365 SharePoint related migration issues and arrive at a problem resolution
• Escalate and work with Microsoft support team as necessary
• Participate in office 365 migration strategy discussions
• Document system configurations, standards, and operational procedures
• Train staff and provide help desk support
• Create and implement custom tools as required for migration
• Refresh outdated workstations with upgraded RAM and Hard Drive storage as needed
• Working with end-users to coordinate times for migration activities
• Work across different internal groups, vendors, clients, security & engineering groups and many technologies
• Analyze migration tools, processes and make recommendations for improvement
• Establish, maintain, and ensure inventory systems are updated
• Troubleshoot hardware and software issues related to internal IT infrastructure
• Assist with the management and development of our IT disaster recovery plan(backups)
• Actively involved in several technical responsibilities, including identifying and resolving security vulnerabilities, server and storage management, network and firewall design and other security decisions followed by implementation
• Provides broad range of expert technical knowledge to develop integrated solutions and solve hardware/software issues that are varied in nature and critical to company operations
• Maintain IT budgetary responsibility and provide strategic direction to the CEO/COO
• Maintain written documentation of QED IT related processes
• Assist with updating company website as necessary
• Understand, implement, and train staff on CMMC regulations
• Performs other related duties as assigned

Essential skills and experience:

• Bachelors' degree in IT, computer science, or a related field preferred
• 5 years' IT administration experience required
• Demonstrates advanced level experience with standard concepts, practices, and procedures within the field
• Experience with hardware and software support, troubleshooting, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade and deployment projects
• Experience with Windows OS, MS Office, Active Directory, Group policies, anti-virus software, Windows domain networking, local area networking
• Solid understanding of Office 365 Products and Services (SharePoint/ Unified Groups) and Office 365 SharePoint sites Migration experience
• Excellent knowledge of Office 365 authentication and authorization
• Ability to track and resolve issues with minimal supervision
• Ability to develop applications and tools to support Office 365 migrations
• Troubleshooting Experience on-prem/online, networking (wireshark,etc), Microsoft Information protection (MIP)
• Top notch customer service skills and excellent organizational skills
• Excellent written and verbal communication skills, including ability to present complex information in a clear and concise manner and must be able to communicate with all levels of employees within the organization
• Flexible to go to sites in Virginia, DC, or Maryland as needed
• Experience in a government contracting environment preferred
• Analytical ability: Ability to independently recognize and diagnose problems, exercise judgment in arriving at logical conclusions, and follow-through with timely action.
• Experience with Microsoft Office suite products and Google-suite products
• Experience migrating google email to Microsoft 365 preferred
• Ability to prioritize and handle project meeting deadlines

Reporting to this position: None

Physical Demands: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable people with disabilities to perform the described essential functions of the job.

• Physical demands: While performing the duties of job, employee is required to stand; walk; sit; use hands to fingers, handle or feel objects; reach with hands and arms; talk and hear; type/use computer and phone. Prolonged Sedentary work that primarily involves sitting/standing. Light work that includes moving objects up to 40 pounds.
• Non-Physical demands: Frequently requires performing multiple tasks simultaneously, working closely with others as part of a team, and tedious or exacting work. Occasionally requires time pressures, emergency situations, and frequent change of tasks. Rarely requires irregular schedule/overtime and noisy/distracting environment.
• Work environment: Generally, an office-type position. The noise level in the work environment is usually quiet in office settings and moderate in other situations.

Please note, this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the person for this job. Duties, responsibilities, and activities may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Relocation assistance will not be provided for this position. We thank all respondents for their interest in this position; however, only those selected for an interview will be contacted.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability. Applicants must be able to perform the essential functions of the job. Reasonable accommodations will be made to allow employees to meet the essential functions of the job, unless those accommodations cause undue hardships to the employer. To request a reasonable accommodation, contact the Human Resources Department at {apply below}.

• Service Disabled Veteran Owned Small Business
• SBA certified 8(a) business
• VEVRAA Federal Contractor
• Affirmative Action Employer
• Veterans and Individuals with Disabilities are highly encouraged to apply