Area Coach
Job Description
Arbys in Visalia, CA is looking for one area coach to join our 16 person strong team. We are located on 4225 W Noble Ave. Our ideal candidate is a self-starter, motivated, and reliable.
Arbys in Fresno, CA is looking for one area coach to join team. We are located on 4181 E. Ashlan Ave. Our ideal candidate is self-driven, ambitious, and reliable.
The Area Coach oversees operations, financial performance, training, development, and guest satisfaction of multiple units. He / She hires the right people and ensures the restaurant teams consistently demonstrate and execute behaviors that produce the culture and results consistent with company standards, policies, and systems. The AC effectively motivates, communicates, models, and remove barriers to enable maximum performance, and develops solutions that drive business results. He / She serves as an information resource for entire area as well as within the peer group.
Responsibilities
• Coaches and supports the restaurants by providing timely and consistent development; ensures GM's provide appropriate development for AM's and other team staff; encourages management teams to improve performance.
Utilizes restaurant visit routines as a forum for discussion and coaching.
• Demonstrates teamwork by holding regular Area meetings.
• Builds people capability through execution of the Bench Plan.
• Ensures all GM's and AM's are Serve-Safe certified; ensures all Team Members and Managers are certified for their role based on company standards.
• Effectively communicates brand culture and strategy to restaurant teams, Senior Area Coach, and COO. Discusses company goals and performance in Sales meetings and Rallies and ensures engagement of the entire team.
• Functions as a team builder and coach; recognizes and eliminates communication barriers.
• Ensures controllable expenses are managed to plan; ensures reports and tools are consistently and effectively used to meet financial controls.
• Ensures Area-wide consistency in execution of all marketing programs.
• Develops core learnings and standards. Uses coaching plan, period, and weekly calendars to drive restaurant visit agendas. Conducts effective visits and documents visits.
• Demonstrates "POSITIVE ENERGY" by handling customer concerns on the spot and by helping management teams and Team Members resolve customer concerns.
• Recognizes and rewards Customer Mania behavior.
• Drives restaurant operations to achieve at or above standard results. Drives GM and AM accountability for growing sales and executing standard processes and achieving restaurant metric standards. Monitors success daily through Area Coach tools.
• Creates and maintains a positive image within the community.
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Qualifications
Must be at least 18 years old.
• Ability to read, speak and comprehend English.
• Minimum Education: 4-year Degree preferred.
• 2-years Multi-unit experience preferred.
- We are looking forward to reading your application.
We are looking forward to receiving your application. Thank you.
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About ARBYS : The Arby's brand purpose is Inspiring Smiles Through Delicious Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted® restaurant services feature aunique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is headquartered in Atlanta, Ga.
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