New Orleans, LA

Job Description Summary

The server assistant is responsible for the clearing and setting of tables as well as providing assistance to the service team in a timely manner.

Job Description

• Key Job Functions
  • Assists servers in their tasks
  • Ensures all service stations in the kitchen are stocked and ready for service
  • Removes soiled dishes from table; brings to dish washing area
  • Completes set up and teardown of dining events as assigned
  • Carry food trays to tables using the correct seat positions on the ticket
  • Place entre to the correct seat positions accordingly
  • Sets tables with silverware, glassware and other items
  • Polishes silverware before and after shifts
  • Cleans dining room areas
  • Stocks servers' station with supplies

• Deliver Passionate & Engaging Service to our Guests
  • You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
  • You will consistently deliver our GUEST model:
    • Greet or welcome everyone, warmly with a smile
    • Use eye and ear contact and guest's name
    • Establish/anticipate needs
    • Solve and own all requests/complaints
    • Thank everyone
• Build solid relationship with your Colleagues
• Treat colleagues with respect and dignity
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Additional Job Description

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.