Business Operations Analyst

Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing, and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We are looking for an Analyst, Business Operations to join our team in San Mateo.

Key Responsibilities:

• Own Viki’s integrated forecast model to support business forecasts, budgeting, and short/long-range planning.
• Analyze key drivers, trends, and performance indicators to ensure overall efficiency and to address any key areas of concern.
• Prepare regular corporate reporting presentations and materials for both internal and external stakeholders.
• Collaborate with cross-functional departments across different geographies to operationalize strategic initiatives to meet OKR and budget goals.
• Provide ad hoc analysis to various stakeholders by creating quantitative models and building business cases to support growth decisions.
• Conduct market, industry, and pricing research to identify and drive new monetization related opportunities.

Preferred Qualifications:

• Bachelor’s degree in business, accounting, economics, or other quantitative fields.
• 2+ years of finance-related work experience (preferably investment banking, private equity, consulting, or corporate development).
• Proven written, verbal, and quantitative modeling skills (including Microsoft PowerPoint and Excel)
• Ability to synthesize patterns and trends creatively, logically, and structurally from various aggregate data sources.
• Exceptional cross-functional project management experience working with stakeholders.
• Experience with BI and data analytics/visualization tools (i.e., SQL, Looker, Amplitude, Tableau, etc.).
• Exposure to emerging, high-growth companies in the technology or internet sectors is a plus.
• Understanding of various D2C video streaming business models (AVOD, SVOD, TVOD), and content distribution platforms/apps (OTT, Mobile, Web etc.) is a major plus.

Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged.