Data Center TECH - CHIC
Data Center Technician
6 months+ contract
Northlake IL 60164
(A SIDE -B SIDE)
Day shift
A side:
Sun-Tue (alternate week Wed)
B-side:
Thu - Sat and alternate week Wednesday)
Job Description
We are currently seeking Datacenter Technicians . The ideal candidate for this role balances technical skills, attention-to-detail, customer focus while following and establishing processes. Veritas Services and Engineering Datacenter Technicians represent our company in front of our customers every day.
Knowledge, Skills, and Abilities
· Fundamental understanding of computer technology, architecture, and components (CPU, power supply, memory, graphics cards, flash memory, etc.)
· Understanding of hardware and software interactions, storage systems, networking; able to apply this understanding to resolve issues
· Ability to identify hardware failures and work within the limits of a defined process to return the system to operational condition
· Ability to regularly lift and move server systems that weigh up to 70lbs
· Attention to administrative detail. Accuracy in tracking inventory, completing trouble tickets, asset tag updates, wiring plans, etc. is essential to the customer and is critical to this role
· Must be able and willing to travel
Competencies
· Analytical problem solving
· Demonstrated strong ownership, self-motivation and ability to work autonomously
· Ability to work and collaborate successfully with geographically dispersed teams
· Proactive, positive, deliberate, and customer focused thinking
Education
· Degree in a computer-related field. Associate degree in Electronics and Computer Technology preferred and 2 plus year of equivalent experience (i.e. Computer science, electrical engineering, telecommunications, or related discipline)
· CompTIA A+ Certification
· CompTIA Server+ Certification
· MCP/ MCSE Certification a plus
Experience
· Hands on computer hardware and/or technical support experience is a required. 2+ years of relative experience preferred
· Respond to service requests from our customer datacenters in a timely manner in order to install, upgrade, troubleshoot, and/or repair IT systems and their peripherals.
· Maintain assigned assets (i.e. spare parts, tools) to ensure availability to our customers
· Troubleshoot and triage server failures to determine the most efficient path to restoring online functionality of the product back to the customer
· Apply firmware and BIOS updates as needed using VSE and client approved tools
· Comply with all datacenter safety, security, and operational protocols at all times
· Be an outstanding representative of Veritas Services and Engineering at all times by ensuring customer satisfaction through strong interpersonal skills, collaboration, professional behavior, and effective communication.
Recommended Skills
- Break Fix
- Data Center
- Linux/Windows
- Servers/Hardware
- Technician
- Troubleshooting (Problem Solving)