Customer Service Specialist - Banking

Ajilon is seeking a Customer Service Specialist for a Credit Union in Jacksonville, Florida. Ideal candidates will have previous experience in financial services and exemplary customer service skills.

Job Responsibilities:

• Assist members and potential members with their Credit Union needs
• Provide expertise in services such as IRAs, certificates of deposit, electronic funds transfer, home banking, etc.
• Explain services, set up new accounts, assist members with their consumer lending needs, and respond to problems
• Assist members with their financial transactions involving receiving and disbursing cash and other negotiable instruments
• Receive and process member financial transactions, including deposits, withdrawals and loan payments; sell money orders and transfer amounts from member accounts as directed
• Assist members with their financial transactions involving receiving and disbursing cash and other negotiable instruments
• Identify cross-sell opportunities and cross-sell services to members
• Explain loan programs to members and recommend loan options
• Process loan applications and prepare and/or review all loan documents for completeness and accuracy

Required Qualifications and Skills:

• Three years to five years of similar or related experience
• Excellent communication and organizational skills
• Friendly and professional demeanor
• Education: A high school education or GED

Additional Job Details:

• Type of Position: Direct Hire
• Pay Rate: $17/hr
• Start Date: ASAP
• Location: Jacksonville Region
• Schedule: 100% On-site Mon-Fri

Interested in this opportunity? Apply by submitting your resume today!



Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records

Recommended Skills

• Communication
• Coordinating
• Customer Service
• Electronic Fund Transfer
• Finance
• Friendliness