MEDICAL ASSISTANT - TUCSON, AZ

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

At Optum, we share what might be seen as a surprisingly simple goal: making the health system work better for everyone. We look for people who relentlessly push themselves to go farther. For these high performers, a position on a team at Optum, a business of UnitedHealth Group, is a natural fit.

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work. The Medical Assistant’s responsibility is to assist in the delivery of primary health care and patient care management.

MONDAY – FRIDAY 8:00am-5:00pm ***NO WEEKENDS, CLOSED ALL MAJOR HOLIDAYS***

THIS POSITION LOCATED on E. GRANT RD. IN TUCSON, AZ

NEW GRADS ARE WELCOME!

Primary Responsibilities:

• Greets patients and escorts them to exam room.
• Performs hand washing, weighs patients, takes vital signs and patient history, and documents chief complaint.
• May administer limited injections requested by a physician and supervised by a physician, registered nurse, nurse practitioner or physician assistant in accordance to established regulations, in conjunction with attending and passing Injection class
• Responds effectively to incoming patient calls and communicates pertinent information to physician or designee to provide for continuity and optimal care
• Appropriately communicates lab results, physician orders, and medication instructions to patients
• Provides direct customer service and front desk assistance for assigned department to include but not limited to registering, scheduling and verifying insurance and arriving patients.
• Electronic eligibility verification, updating patient demographics, ensure required referrals and prior authorization are in place for patient visit
• Manage no-show list. Schedule waits list, follow-up, x-ray, referral appointments
• Prepares exam room for next patient and assures that supplies are stocked and available in anticipation of the provider’s needs
• Manages medical supply inventory and cleans equipment
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations
• Responsible for obtaining “expert” level knowledge of the inter-workings of various insurance plans and staying abreast of insurance plans in the process of being added, deleted or changed
• Collection of co-pays, co-insurance, self-pay, fee-for-service, and payment on account
• Reconciles daily cash deposit in accordance cash balance policy and procedures
• Settlement of EDC credit card machines to include reconciliation of transactions against settlement.
  Maintains patients’ record/files and participates in the revenue cycle process
• Assists patients in scheduling appointments and obtains referral when necessary
• May be required to analyze medical records and charge entry information for financial reimbursement within the guidelines and procedures
• Responsible for completing basic Medical Assistant competencies in addition to departmental specific competencies
• Adheres to policies, procedures and regulations to ensure patient safety and regulations
• May attend departmental meetings and provide constructive recommendations for areas improvement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or equivalent required
• Excellent customer service experience
• Completion of a Medical Assistant program or relevant experience or experience in the military as a Medical Assistant/EMT
• BLS certification required or must be able to complete certification within 30 days of hire
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Electronic Medical Records (EMR) experience
• 1 or more years’ experience in an ambulatory care setting

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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