Sr. UX Designer

As a member of the Customer Experience (CX) Department, the UX designer will sit on the Human Centered Design team, working closely with Experience (journey management) and Voice of Customer (quantitative analysis) teams. The designer is a critical resource to evangelize customer problems through user research, design strategy and experimentation for the lending marketplaces. UX designers are embedded in a cross functional "pod" of product managers, analysts, and software developers. "Pods" align to a company initiative or vertical, like mortgage or personal loans, and driven by measurable objective and key result.

You will …

• Work on the user experience across multiple devices from insight to strategy and launch
• Develop personas, conceptual diagrams, wireframes, and prototypes
• Design the UX framework, interface and interaction flow of services and experiences
• Work with UX teammates to develop design patterns and standards across products
• Work with collaboratively product, engineering, and analytics to determine project goals, measurements, and timeframes
• Lead a cross-functional team (UX, Product and Engineering) through customer discovery including exploratory research, concept testing and usability testing
• Develop a strong understanding of the technological, business and user opportunities and constraints
• Negotiate trade-offs, find solutions with partners and work with the team to deliver customer-centric products
• With support of the CX leadership team, advocate for the customer and the benefits of Human Centered Design to colleagues and stakeholders
• With the CX and functional pods, establish UX measurements to track design success and drive future iterations

You have…

• Degree from a 4-year school with a focus on user behavior, psychology, design, or close equivalent
• 5+ years of experience in interaction design for software, mobile, or web applications with a customer-centric focus
• An online portfolio of work with mobile app or web design examples including the design process
• Excellent communication, interpersonal and analytical skills
• The ability to present design concepts clearly and persuasively to colleagues, partners, and stakeholders
• Proficiency with design and prototyping tools such as Figma, InVision, Sketch, etc.
• Proven expertise in multiple areas of UX design, including research, persona development, IA, prototyping, etc.
• A thorough understanding of user interface design patterns, contemporary user-centered design methodologies, and standard UCD methodologies
• An ability to work in a fast-paced team environment and manage multiple projects at once

An outstanding candidate will have…

• Experience in a dual track Agile/ Scrum environment
• Experience working on a marketplace product or service
• Experience redesigning major elements of a product or service

COMPANY

LendingTree is the nation's largest online lending marketplace. That means we connect customers with multiple lenders so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders so they make their best financial choices.

Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.

What else you should know:

• We're a publicly-traded company (TREE).
• We've welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
• We've built the LendingTree app and LendingTree dashboard to give consumers tools to manage and monitor their financial health.

CULTURE

We're a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We're collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you'll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we're pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, "Get Stuff Done").

Come work with us!

LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

Recommended Skills

• Analytical
• Communication
• Concept Testing
• Customer Experience
• Data Analysis
• Design Patterns