Coral Gables, FL

Baptist Health South Florida is once again one of the 2021 Fortune 100 Best Companies to Work For! This is the 21st time Baptist Health has been recognized on the list. We have also been recognized for being among the best healthcare providers in the nation by U.S. News World Reports in its 2020-2021 Best Hospitals and have been honored as one of PEOPLE's 2020 50 Companies that Care by PEOPLE magazine and Great Place to Work.

Baptist Health South Florida is the region's largest not-for-profit healthcare organization with more than 23,000 employees working across 11 hospital campuses and more than 100 outpatient facilities throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. In 2016 we welcomed the newest weapon in the fight against cancer, the world-class Miami Cancer Institute and proton therapy center.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why this is the best place to be your best!

Description

This position demonstrates service excellence and positive interpersonal skills in dealing with others including patients of all ages, families, employees, medical staff, volunteers, and community members to maximize communication and productivity. Coordinates patient flow through the patient access area to assure timely registration and arrival to service area. Interacts and works cooperatively with patients of all ages and ancillary departments to assure patient satisfaction. This position may require deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent will be responsible for maintaining knowledge and deployment of practices used within the department as well as throughout the hospital to address patient questions or concerns.

Estimated pay range for this position is %2415 - %2418 / hour depending on experience.

Qualifications
Degrees: High School,Cert,GED,Trn,Exper Additional Qualifications: For existing staff, a minimum of six months as a Patient Financial Representative I and meets BH registration accuracy and productivity standards for at least the most recent 3 months. For external candidates, adequate/equivalent experience (healthcare, insurance, etc.). Excellent interpersonal communication skills (verbal and written). Excellent customer service skills. Ability to work in a high volume, fast paced work environment. Ability to perform basic mathematical calculations. Desired: Knowledge of Health Care regulatory guidelines to include but not limited to HIPAA, AHCA, EMTALA, Sarbanes-Oxley, etc. Knowledge of insurance contracts, collections, authorizations, and pre-certification. Ability to work weekends when necessary. Basic knowledge of Microsoft Word and Excel. Basic knowledge of Medical Terminology. Bilingual (English/Spanish). Minimum Required Experience:
Job: Non-Clinical and Administrative
Primary Location: Coral Gables
Organization: Baptist Outpatient Services
Schedule: Part-time
Job Posting: Jul 20, 2022, 10:19:44 AM
Unposting Date: Ongoing