Tempe, AZ

For certain roles at at this client, assignment is contingent upon the Employer of Record’s receipt of sufficient proof that you are fully vaccinated against COVID-19 (meaning two weeks have passed after the last injection of Pfizer/Moderna or two weeks after receipt of the J&J). In some locations, testing for COVID-19 may be available and/or required. Requests for accommodation will be considered pursuant to applicable law.
Shift: 1st Shift
Work Shift
• This position is expected to work onsite an 8 hours shift from 7am-4pm or 8am-5pm.
Job Description Summary:
The main focus of the Field Inventory Returns Coordinator is the primary individual responsible for managing, tracking, receiving, and processing non-revenue based returns from the field. The FIRC will also track and manage scrap rates, and provide basic analytics about those returns. The Field Inventory Returns Coordinator will report to the Sr. Field Inventory Group Lead.
Essential Job Functions:
• Review Field Inventory return requests for accuracy prior to issuing return numbers
• Issue a Field Inventory return number to requestor
• Research discrepancies with field inventory requests and recommend solutions
• Confirm all returns received at the GDC are correct once completed
• Assist in functions pertaining to Scrap Reduction Program including receiving and processing returns from the field, and reporting on those transactions
• Maintain and manage field inventory returns database
• Processing of Stock Transfers
• Generate weekly and monthly field inventory return reports for management team
• Identify trends in return patterns
• Interface with sales force who is responsible for field inventory
• Work cross functionally with other departments to assist in meeting division’s field inventory goals, including Customer Service and Contracts.
• Assist the sales team with product movement.
Customer and Key Contacts:
• The Field Inventory Returns Coordinator will work directly with Territory Managers, Procedural Specialists, and Associate Sales Representatives regularly.
• The Field Inventory Returns Coordinator will also work with the Coordinators and analysts on the Field Inventory team
Basic Skills/Competencies Required:
• Basic knowledge of spreadsheet, word processing, and database software, within a Windows based environment.
• Ability to analyze and interpret data.
• Excellent communication skills, both written and oral.
• Must be detail oriented with good organizational skills.
Education Required:
• High School Diploma or GED Equivalent required.
Experience Required:
• 1+ years of business operations or customer service experience preferred.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, and office equipment. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.
Work Environment:
• Client is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.
• While performing the duties of this job, the employee may be in an open cubicle environment. Candidate must be able to work in a team-oriented, fast-paced environment.
Client and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. BD04123JD