Denver, CO

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance-starting with workers' compensation.

Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.

The Salesforce Business Administrator will work with stakeholders to define system requirements and customize the platform. They enable users to get the most out of our Salesforce technology investment. This is a project-based, business-improvement role that will help improve business processes and efficiency in Salesforce to help Pie achieve its goals.

How You'll Do It

• Sales Process Administration
  
  • Ensuring optimal performance of Salesforce systems and products.
  • Upgrading and configuring Salesforce systems for optimized integration.
  • Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Maintaining the sales cloud, as well as building custom reports and dashboards.
  • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Sales tool and process evolution
  
  • Evaluating and installing new Salesforce releases, as well as providing training and support.
  • Documenting processes, including error reports and changes to field history tables.
  • Gather and analyze Salesforce customization requests and translate business requirements to Senior Business Systems Analyst.
  • Collaborate with Senior Business Systems Analyst, Product, and Platform Engineering to gather requirements for third party vendors. Help those teams plan migrations and implementations.
• Team Collaboration/ Process Improvement
  
  • Improve and streamline business processes for production teams across departments including but not limited to Sales and Business Development.
  • Develop working relationships with senior business leaders to understand their needs and prioritize projects and initiatives
  • Partner with Marketing on cross-functional projects to drive a data-driven and brand-aligned strategy
  • Shared management Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Import sales department leads, contacts, and other data.
• Sales tool administration
  
  • Own Salesloft system templates, cadences, automation rules, and licensing.
  • Own PowerRouter administration and workflows (Used for BD, Sales, and Underwriting).
  • Own use case management for the Sales and BD teams in SFDC.
• Training
  
  • Providing training and support for teams using Salesforce.

The Right Stuff

• Bachelor's degree or equivalent experience with some college coursework is required.
• Minimum of 2-years relevant working experience is required.
• Strong working knowledge of needs analysis process work, eliciting requirements, defining business cases, requirements writing and review, flow and process diagramming, wireframing and business data analytics.
• Has demonstrated experience working in a sales or sales operations organization and has experience mapping sales processes into requirements for supporting sales tools.
• Intermediate problem solving skills to be able to manage complex tasks and work through to solutions with little guidance and direction.
• Intermediate problem solving skills to be able to manage complex tasks and work through to solutions with little guidance and direction.
• Basic leadership skills and some general experience leading work groups or task forces in specific projects.
• G-Suite Tools, Collaboration tools (slack is preferred), Salesforce, Five9s, Xactly, Spiff, Looker, Zoom preferred.

Compensation Range for position: $95,000 - $130,000

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Compensation & Benefits

• Competitive cash compensation
• A piece of the pie (in the form of equity)
• Comprehensive health plans
• Generous PTO, including paid sick leave
• Future focused 401k match
• Generous parental and caregiver leave
• Our core values are more than just a poster on the wall; they're tangibly reflected in our work

Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we've identified a talented individual who we'd like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate's knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges.

Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.

Location Information

Unless otherwise specified, this role has the option to be hybrid or remote. Hybrid work locations provide team members with the flexibility of working partially from our Denver or DC office and from home. Remote team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.

Additional Information

Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Pie Insurance participates in the E-Verify program. Please click here , here and here for more information.

Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy .

Built In Colorado honors Pie in its 2022 Best Places to Work Awards

Pie Insurance Raises $118 Million in Series C Funding

Pie Insurance Named a Leading Place to Work in Colorado

Check out our great reviews from current and former employees on Glassdoor

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