San Francisco, CA

Business Operations Coordinator

VetnCare is adding a Business Operations Coordinator to our growing team!

This position is responsible for:
    • Executing strategies related to the improvement of processes for growing, multi-site hospital inventory supply chain, equipment and logistics
    • Developing and implementing hospital, vendor, and asset tracking initiatives to achieve these strategies
    • Identifying opportunities and leading efforts to increase and validate operational effectiveness, efficiency, and quality


Responsibilities:
    • Assists in conceptualizing and leads execution of new processes that result in quantifiable inventory and supply chain efficiencies, vendor leverage, and improved hospital operations.
    • Designs and implements an inventory tracking system, centering around VetnCare's EzyVet Practice Management Software, to optimize inventory control procedures
    • Provides extensive on-site training to hospital teams at all levels on inventory, equipment and supply chain processes, with a strong focus on the efficient usage of EzyVet
    • First point of contact for logistics processes including vendor accounts, ordering, invoice processing, VetnCare formulary, the setting of inventory layouts, equipment setup and maintenance contracts
    • Builds systems to ensure constant awareness of levels of supplies and consumables to prevent shortages while keeping COGS low
    • Builds out central supply strategy for sharing expenses for bulk item purchases between multiple business units
    • Researches and suggests solutions for direct-to-client mailing services for prescription pet food and other items
    • Works in partnership with Finance, HR, Operations, and other teams to reduce non-payroll expenses related to inventory carry, supply chain, equipment, and assets
    • Suggests and conducts measurements for current and future processes.
    • Establishes and maintains strong vendor relationships, negotiating competitive terms from all vendors
    • Regularly analyzes different suppliers to stay abreast of the most cost-effective opportunities.
    • Plays a key role in item set up, pricing updates, markups, formulary changes and new product selecting, leveraging expert-level knowledge of EzyVet
    • Regularly visits hospitals to evaluate processes and identify opportunities for expense savings and process improvements.
    • Identifies and leads setup and company-wide adoption of Asset Management software/system for tracking, maintenance, depreciation and replacement of high value medical assets
    • Acts as main point of contact company-wide for equipment issues, concerns, and requests.
    • Prepares detailed reports on inventory operations, stock levels, and adjustments.
    • Actively seeks logistics & measurements enhancements by leveraging vendors and technology from other industries to adapt proven technologies to the veterinary space.
    • Plays a core role at all stages of planning and setup for new site builds and acquisitions


We offer a progressive and expanding range of benefits, including:
    • Competitive salary
    • Generous contributions towards medical, dental and vision insurance
    • Flexible PTO
    • 401k with employer match
    • Generous continuing education allowance and paid continuing education time
    • Flexible spending account and dependent care account
    • Comprehensive mental wellness and support package
    • Regular company events
    • A progressive, collaborative, supportive, professional and fun company culture with heaps of opportunities for growth.

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