Orlando, FL

IT Administrator

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration, and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

The IT Administrator will be a critical member of the Essential Skills and Operations (ESO) team, supporting both ESO and DELTA when applicable. The position will be responsible for management of EMR training files, ensuring EMR course setup and compliance prior to weekly trainings. This position will also assist the IT Liaison role in high-level technical troubleshooting for new-hire orientation process.

Primary Responsibilities:

  • Proactively monitor EMR database and provide weekly resets to training accounts for all roles
  • UI back-end system setup to ensure that front end of system is working accordingly for the new hires
  • Access remote Electronic Health Records systems to obtain patient records while adhering to HIPAA regulations and external system rules
  • EMR Trainer support including communication with training team to ensure training accounts accessible by all new hires
  • Answer high-level IT questions/concerns for all new hires during first two weeks of orientation
  • Provide high-level IT support to DELTA team as needed
  • Support training requests as assigned
  • Track meeting minutes, action items, ILT calendars, and other administrative duties as necessary
  • Travel may be required about 10% of the time (for meeting with colleagues)
  • This role is Remote Nationwide

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school diploma / GED
  • 1+ years of data entry experience
  • Strong writing skills, excellent communication skills and interpersonal skills
  • 1+ years of experience working with cross-functional teams and influencing without authority
  • Ability to multi-task, work in a dynamic environment and manage multiple database instances at same time
  • Full COVID-19 vaccination may be an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • EMR experience
  • Experience working in a rapidly growing company or division with geographically dispersed business units and/or customer service experience

To protect the health and safety of our workforce, patients, and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So, when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $16.00 to $26.88. The salary range for Connecticut / Nevada residents is $16.83 to $29.66. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Optum, UnitedHealth, IT Administrator, Data Entry, Data Entry Lead, IT Support, EMR, Remote, Telecommute, WFH, WAH, Hiring Immediately, #RPO, #YELLOW

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