Systems Engineer

Responsibilities:

• Work collaboratively with others across several distributed office environments.
• Ensure proper function and efficiency of all production infrastructure and their respective supporting applications to include deployments, configurations, operations management, security, monitoring and alerting, as well as directly troubleshooting and resolving incidents as may be required.
• Responsible for implementation, maintenance, troubleshooting, monitoring, and reporting of the enterprise infrastructure but will support and maintain other key systems as required.
• Play a large part in support escalations.
• Ability to dig in and resolve complex issues
• Ensure the success and continued operations of the production network and systems
• Windows Domain Management
• Virtualized Windows systems (On-Premises and Azure)
• Troubleshoot, maintain, and repair network problems according to Service Level Requirements
• Monitor and report on the network infrastructure operations on a regular basis
• VPN (Virtual Private Network) configuration and maintenance
• Configuration necessary for integration of partner systems
• Proactively address business process issues regarding networks through network architecture design, development, and implementation as well as business process re-engineering
• Monitor and respond to systems outages as required by 24x7 operation – Will be part of an on-call rotation
• IP address management, Internal\External DNS management, public IP address space configuration
• Troubleshoot requests regarding network connectivity and performance issues including working with vendors to isolate and resolve tier 2 issues
• Maintain security and control of all respective networking systems; Review and patch systems as required
• Complete status, systems utilization, and other required reports for management
• Ensure successful backup and restoration capabilities for all network and related systems
• Desktop deployment and configuration management