Sr. Marketing Research Consultant - Telecommute

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

UnitedHealthcare is seeking a Sr Marketing Research Consultant to join our Strategic Insights team. This position will join our growing team, which has an increasingly important role in driving growth for UnitedHealthcare and enabling our mission to help people live healthier lives. The Strategic Insights Group works across the Enterprise, working with business partners and leading insights initiatives that focus on improving experiences and driving growth.

This role will support strategic consumer insights initiatives that have visibility across various UnitedHealthcare business divisions. The individual will be responsible for leading primary and competitive research, consulting on consumer needs and connecting business partners with existing knowledge. Research will focus on understanding consumer needs and preferences, improving experiences, and enhancing product and services for members. The Senior Research Consultant will interface with leadership to share insights, provide consultation, and influence decision-making.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Partner with internal business colleagues to identify insights needs and provide research consultation
• Define learning objectives and lead research studies, both qualitative and quantitative
• Identify customer needs and ways to improve the customer experience
• Synthesize insights (integrating multiple data sources) for internal business partners, preparing presentations that deliver insightful, strategic, and actionable insights
• Consult with internal business partners to ensure the voice-of-customer is a key driver for business decisions using presentations, reporting, and ad hoc inquiries
• Draft executive summaries for upper management
• Manage and maintain relationships with research agency partners to ensure business needs and vendor requirements are met, including training on new processes when needed
• Contribute to the success of a strong Strategic Insights Group as a collaborative team member

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's Degree
• 7+ years primary marketing research experience
• Advanced skills in Microsoft Word, Excel, Powerpoint
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifcations:

• Excellent communication and presentation skills
• Solid project management skills with excellent attention to detail

Competencies and Best Practice for High Performers:

• Healthcare industry experience
• Ability to influence senior leadership
• Familiarity with agile principles and experience operating in product model
• Consumer marketing research experience and demonstrated knowledge of research methodologies
• Ability to work collaboratively across business lines, functions, and seniority levels
• Critical thinker and problem solver with passion for turning data into insights
• Proven ability to drive cross functional efforts through insights and relationship development
• A self-starter and problem solver with passion for driving action through insight development
• Able to adapt to change, maintain a positive attitude in response to uncertainty, and refocus efforts as needed

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Recommended Skills

• Adaptability
• Agile Methodology
• Attention To Detail
• Business Requirements
• Communication
• Competitive Intelligence