Limousine Service Dispatcher/Reservationist (WEEKEND)
Job Description
Looking for a Career? 42 years in business and still going strong!
Well-established Limousine Service based in North Hollywood seeks a Dispatcher/Reservation Agent Saturday-Sunday 2pm-10pm. This position is currently 16 hours per week, but there could be opportunities for increased hours in the future if the candidate is seeking that.
Benefits include: Vacation and Personal Days after a probationary period
Candidates *MUST* have strong customer service and communication skills in the Limousine
industry or a related field such as Courier, Hotel, Fleet Vehicles.
Livery Coach software experience is a plus!
As one of the premiere limousine services in Southern California, we have dispatchers in our office 24/7/365.
We provide paid training and offer a great, professional but casual environment!
This job requires someone with a strong ability to multi-task, and a keen attention to detail. As the key liaison between our clients and chauffeurs, you will need to handle many details and coordinate the activities of our fast-paced office as well as the movements of up to a few dozen vehicles simultaneously.
DUTIES:
* Communicate with clients, including high profile corporate executives and celebrities in a clear, positive and professional manner.
* Give price quotes and recommend the most efficient pick-up time and vehicle to suit the client's needs and geography.
* Input reservations into our system many times while you are on the phone with a client.
* Route, schedule and coordinate the vehicles.
* Remain in regular contact with chauffeurs.
* Regularly check airline schedules for any changes to flight arrivals.
* Resolve dispatch related chauffeur issues and coordinate resolutions with senior management.
* Light accounting and other paperwork.
* Perform miscellaneous projects as needed.
* Excellent oral and written communication skills.
* Computer literate. Must type a minimum of 40wpm
* Ability to handle multiple tasks.
* Ability to work as a team player.
* Must be superior problem solver, detail oriented, quick-thinker.
* Thorough knowledge of the Los Angeles and Southern CA area.
* Work well under pressure in a fast-paced work environment.
* Must pass a pre-employment background check.
* Positive references are a MUST and will be contacted.
* Must sign a confidentiality contract.
* Previous limousine service or similar (courier, etc.) experience a plus
* *MUST** have prior relative experience: Limousine, Courier, Transportation, Travel Agency, Hotel.
!!!!!! Please DO NOT APPLY if you do not have relative experience !!!!!!
Recommended Skills
- Attention To Detail
- Coaching And Mentoring
- Communication
- Computer Literacy
- Confidentiality
- Customer Service