Customer Service Representative

Customer Service Representative

Ajilon is currently seeking a Customer Service Representative with 3 or more years of experience for a full-time job, located in New Hyde Park, New York. This is an excellent contract opportunity in the legal industry.

Responsibilities:

• Ensure timely completion of data entry, call center and claims analysis tasks, responsible for maintaining steady work flow from intake of calls and claim forms
• Maintains acceptable working knowledge of claims and correspondence processing including a basic understanding of settlement protocol, tracks and manages error patterns and implements appropriate solutions
• Evaluates audit and quality assurance findings and initiates corrective actions interacts with potential claimants in a professional, respectful, and articulate manner over the phone

Qualifications:

• Highschool diploma/GED required
• Proficient with Microsoft office, Excel

Experience:

• Minimum 1-2 years of experience as Customer Service Representative

Worksite: Onsite

Employment Type: Full time, Contract



Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records

Recommended Skills

• Auditing
• Call Centers
• Claim Processing
• Corrective And Preventive Action (Capa)
• Customer Service
• Data Entry