Kahului, HI

Here's what you'd do: You'd be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You'd also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field. You'd be responsible for: Client Satisfaction: Developing and maintaining long-term relationships with clients Performing site walkthroughs with clients to ensure quality and service expectations are met Facilitating the resolution of client concerns to ensure renewal Sales: Proactively presenting site enhancement ideas to your clients Generating referrals from existing clients and passing them to the Business Developer Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch's financial goals Operations: Assisting in overall leadership of the branch Maintaining satisfactory accounts receivable levels Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information You might be a good fit if you have: 1 year minimum of supervisory experience in the landscape or service industry An associate's degree in a business-related field or equivalent experience A minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace And while not mandatory, it would be great if you also have: The ability to coach and develop teams