New York, NY

Bustle Digital Group is seeking a full time Associate Manager to join our growing Client Experience team. This position is client facing and will be responsible for executing post-sale production for robust media & custom content campaigns for the East Coast region This role is responsible for orchestrating internal resources to ensure campaign expectations and contractual obligations are met as well as acting as a customer advocate and liaising between teams.

Candidates must be able to work EST hours. Tri-State area is preferred, but this role could be remote for the right candidate.

Responsibilities

• With Account Management Team oversight, provide best in class client service for post-sale executions
• Work with Account Management Team to create and maintain all program documentation during post-sale (including client kick-off call agendas, sold scope-of-work, and additional campaign trackers)
• Work alongside AM team and third party vendors to design rich media ad units and assemble relevant decks such as screenshots when a campaign goes live.
• Collaborate with the Ad Ops team to monitor creative implementation, tag delivery, QA-ing of media, execution and delivery, and ensuring KPIs are achieved and optimized from a media standpoint.
• Work closely with internal BDG Studio teams to execute a variety of custom content deliverables including custom articles, social media posts, Instagram stories, influencer activations, and photo shoots.
• Partner with the Distribution Marketing team to execute content distribution plans and manage performance via key social platforms
• Use project management software (Monday.com) to manage branded content projects & deliverables - ensuring all deliverables stay on schedule
• Partner with Reporting & Insights Team to analyze campaign performance metrics, provide real-time optimization recommendations, and create end-of-campaign recap decks

Requirements

• BA or equivalent
• 1-3 years Advertising or Publisher company experience
• Strong Media background & executing media only programs
• Experience executing turnkey custom content programs
• Strong attention to detail
• Highly organized and the ability to multitask
• Preferred: Proficiency with Keynote, Excel, Google, Monday.com

BDG is one of today's leading, global media companies with a portfolio of distinct digital and experiential brands that are shaping culture. Over 100 million readers and 105 social fans turn to our brands - Bustle, Elite Daily, NYLON, The Zoe Report, W, Fatherly, Romper, Scary Mommy, The Dad, Gawker, Input, Inverse, and Mic - to hear from a set of diverse voices around the issues and interests engaging the next generation. BDG was founded in 2013 and is headquartered in New York City.