Suites Administrator, TIAA Bank Field
The Opportunity
Delaware North Sportservice is seeking a Suites Administrator to join our team at TIAA Bank Field in Jacksonville Florida, home of the Jacksonville Jaguars. Our ideal candidate is great at multi-tasking, anticipating needs, and staying organized. You'll use your skills to contribute to the overall efficiency and success of the team and guest services.
Responsibilities
- Assists with data entry and processing of menu orders.
- Assists with compiling game day notes and reports.
- Works directly with luxury suite members and catering contacts to establish levels of service for game day.
- Coordinates set up of luxury suites and pantries information for game day service.
- Assists with the breakdown and processing of all post-event information.
- Works as a supervisor on game day.
- Assists with the compiling game day reports.
- May assist with various catered events during the season.
- May assist with training on game day staff.
- Perform other duties, as assigned.
Qualifications
- Prior food and beverage service experience is required. Minimum 2 years experience in an upscale hospitality environment.
- Prior supervisory experience is preferred.
- Prior guest relations experience is preferred.
- Previous experience with variety of computer software applications in word processing, spreadsheets, database and presentation software (Word, Excel, and PowerPoint).
- Ability to communicate clearly and effectively in both verbal and written communication.
- High level of interpersonal skills to handle sensitive and confidential situations.
- Excellent organizational skills.
- Ability to prioritize and handle multiple tasks simultaneously.
- Basic math skills including addition, subtraction, multiplication, division, fractions and percentages.
Physical Requirements
- Ability to lift up to 40 pounds for set-up, service, and cleanup of areas.
- Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting.
Who We Are
Delaware North has operated concessions and premium dining at TIAA Bank Field since 2016. The 67,164-seat venue is home of the NFL's Jacksonville Jaguars. We're known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.
At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Required
Preferred
Job Industries
- {apply below}
Recommended Skills
- Communication
- Coordinating
- Data Entry
- Databases
- Foods
- Interpersonal Skills