St. Louis, MO

Job Title
AVP - Facilities Manager

Job Description

Our Organization:

Rabo Diversified Services LLC ("RDS") is part of Rabobank, a global financial services leader providing wholesale, rural and retail banking services in more than 40 countries worldwide. Founded by Dutch farmers over a century ago, Rabobank remains true to our core mission: to create value for our customers, our employees, and the local communities where we do business. Rabobank today is one of the world's largest banks with over $650 billion in assets. In North America, Rabobank is a premier financial institution providing services across the food and agriculture value chain. RDS's support functions champion over 1,300 employees throughout Rabo AgriFinance and Rabobank North America Wholesale, companion Rabobank subsidiaries.

Job Overview:

Facility Management and services for North American offices with greater than 40 occupants including but not limited to:

• Direct point of contact for all offices with 40 or more employees across the North America region related to their respective facility including landlord, cleaning, security/alarm systems, furniture, landscaping, temperature controls and overall physical environment.
• Direct point of contact with landlords, property managers and core system service providers related to supplemental power services, alarm services, fire protection testing and services, backup systems and local Fire/EMS services and municipalities.
• Responsible for building operations related to the respective offices including internal staffing for setups of events, training/seminars and general employee gatherings.
• Responsible for the outsourced services (Ricoh and/or other third party service providers) related to receptionist, mail services, day porters and any other facility service related provider maintaining a presence in the respective locations.
• Direct point of contact for office services related to office supplies, coffee/beverage services, mail (UPS, FedEx, etc.) and security systems.
• Manage the facilities portion of the Records Retention and Destruction function, sending/receiving of archive records and secure shredding with Iron Mt..
• Direct point of contact related to capacity, reconfigurations and renovations.
• Vendor Owner including responsibility for new vendors on-boarding, contract management, sourcing quotations and managing remotely the day to day operations for all offices with 40 or more employees.
• Management of related invoices for the respective properties.
• Ensure Certificates of Insurance are issued for each property and for vendors working on premises
• Complete understanding of the lease obligations for each of the respective leases.

Context of Job:

Rabo Diversified Services LLC ("RDS") is part of Rabobank, a global financial services leader providing wholesale, rural and retail banking services in more than 40 countries worldwide. Founded by Dutch farmers over a century ago, Rabobank remains true to our core mission: to create value for our customers, our employees, and the local communities where we do business. Rabobank today is one of the world's largest banks with over $650 billion in assets. In North America, Rabobank is a premier financial institution providing services across the food and agriculture value chain. RDS's support functions champion over 1,300 employees throughout Rabo AgriFinance and Rabobank North America Wholesale, companion Rabobank subsidiaries.

Job Requirements:

Key Responsibilities and Accountabilities:

• Manage the space allocation, facility services, vendors/suppliers, furniture reconfigurations, office renovations and space programming for responsible offices.
• Report facility/headcount requirements to key stakeholders.
• Coordinate with IT on office technology and growth or facility changes.
• Responsible for the on-boarding processing of all utility companies, cleaning services, contractors and suppliers per the Vendor Management Policy.
• Manage the account payables process for respective facilities related vendors of and suppliers.
• Must be familiar with and comply with laws, regulations and internal policies and procedures that are applicable to required job duties.
• Support deployment of Rabobank branding program.

Job Skills and Knowledge:

• Strong communication skills; ability to clearly convey needs.
• Ability to negotiate with service providers, people managers and manage contractors at remote sites.
• Understanding of office construction techniques, furniture, IT systems, alarm systems and service providers.
• Ability to clearly communicate needs with all levels of management, contractors and vendors.
• Ability to solve practical problems and deal with a variety of situations using common sense understanding and reasoning.
• General understanding of building maintenance including the understanding of HVAC, electrical and plumbing needs.
• General understanding of the various types of insurance, communicate insurance needs and manage claims and billing of corporate insurance

Qualifications:

Essential:

• At least 5-7 years of Corporate Real Estate management, managing people, client expectations, customers, stakeholders, third party service providers, budgets, office systems/technology is more critical to the position than a high level technical degree.
• Office program skills (Outlook, OneNote, MS Project, Word, Excel, PowerPoint, SharePoint), Auto Cad, Adobe Acrobat, Workday, Honeywell Security and Protection One Security).
• The employee must be available to received calls at night, weekends, holidays or days away from the office to maintain service levels as required.

Desirable:

• Bachelor's degree in management, engineering, or related degree is preferred.
• Industry certification in Facility Management or Real Estate (i.e. IFMA, other).
• CAD Skills
• Security Systems
• Vendor Management and Procurement systems

We Offer:

With healthcare and insurance costs on the rise, Rabo Diversified Services employees enjoy a first-class benefits package, featuring a selection of medical coverage and investment options to meet your personal needs. Our benefits program includes:

• Medical
• Dental
• Vision
• Health care spending account
• Dependent care spending account
• Basic life insurance plus AD&D insurance
• Optional life insurance
• Short-term disability
• Long-term disability
• 401(k) program
• Health and wellness seminars
• Tuition reimbursement

Rabo provides equal opportunity in employment to all employees and applicants and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other basis protected by applicable law. Rabo also prohibits harassment of any individuals on any of the bases listed above.

Consistent with this policy, Rabo embraces diversity and welcomes employees and applicants of all backgrounds. Our goal is to create an environment that is inclusive, drawing upon the strengths of the diversity of our workforce to exceed the expectations of our clients and customers.